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Government of Canada Internet Guide
Getting Started
Implementation
Evaluation
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Government of Canada Internet Guide,

Getting Started Checklist

This section examines your institution's plan to deliver your Web initiative. The checklist is divided in three sections.

Web Initiative Framework
Seeing if your Web initiative fits the needs and requirements of the Government of Canada and of your institution

Resource Checklist
Ensuring that your Web initiative identifies the necessary human, financial and IT resources

Client Analysis
Determining your clients' needs

Web Initiative Framework Expectations were met Problems to be fixed Not applicable
Does your Web initiative fit into the Government On-Line initiative?      
Does your Web initiative uphold institutional priorities?      
Are you aware of the external and internal influences on your institution?      
Does your Web initiative clearly contain a value statement that identifies the necessary time and resources?      
Have you created a concise business case?      

Resources Checklist Expectations were met Problems to be fixed Not applicable
Have you created an efficient Web team?      
Have you made people responsible for those areas that are the responsibility of a particular organizational unit?      
Is there someone who approves the release of information?      
Do you have enough human resources to implement, evaluate and maintain your Web initiative?      
Have you considered all possible hardware, software, IT and other costs? Do these costs respect your institutional budget for the Web initiative? Including support, what limits are there on how much you can spend on the site?      

Client Analysis Expectations were met Problems to be fixed Not applicable
Have you clearly identified clients for your on-line information or service?      
Have you understood their needs and expectations? What client problems does this initiative solve?      
Do you know how much service you need to provide? Does it, for example, have to be 24 hours a day, seven days a week?      
Do your clients play a key role in planning, implementing, evaluating and maintaining your Web initiative?      

For a client satisfaction checklist, go to http://www.tbs-sct.gc.ca/pubs_pol/opepubs/TB_O/2QG2-2E.asp#meas.


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