About the Bank
Contact Us
General enquiries
| Telephone: | 1 800 303-1282 (toll-free, North America) |
| TTY *: |
Teletype 1 888 418-1461 |
| Fax: | 613 782-7713 |
| Postal address: |
Public Information
Bank of Canada 234 Wellington Street Ottawa, Ontario, Canada K1A 0G9 |
| Email: | info@bankofcanada.ca |
Daily statistics by phone
Recorded messages listing selected exchange rates, and interest rates for the current business day.| Telephone: | 613 782-7506 |
Regarding this site
| Email: | webmaster@bankofcanada.ca |
Access to information; privacy issues
| Telephone: | 613 782-7518 |
Head Office
Bank of Canada234 Wellington Street
Ottawa, Ontario, Canada
K1A 0G9
Switchboard: 613 782-8111
Regional Offices
| Telephone: |
1 800 303-1282 (toll-free, North America)
613 782-8111 (Ottawa area, outside North America) |
Sending email to Bank staff
Email addresses at the Bank are normally in the form jmartin@bankofcanada.ca, where j is the person's first initial and martin his or her last name.
Media enquiries
| Contact: |
Jeremy Harrison Senior Communications Consultant, Public Affairs |
| Telephone: | 613 782-8782 |
| Email: | communications@bankofcanada.ca |
See also: Media Room
Subscriptions
Email notification service: |
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| Email alerts: | Subscribe |
Print publications: |
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| Telephone: |
1 877 782-8248 (toll-free, North America) 613 782-8248 (Ottawa area, outside North America) |
| Fax: | 613 782-8874 |
| Email: | publications@bankofcanada.ca |
| Web: | More information |
Bank notes
Counterfeiting & General Information: |
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| Contact: | Bank Note Communication and Compliance Team |
| Telephone: | 1 888 513-8212 |
| Fax: | 613 782-7533 |
| Email: | education@bankofcanada.ca |
Mutilated notes: |
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| Telephone: | 1 888 513-8212 |
| Fax: | 613 782-7458 |
| Email: | mutilated@bankofcanada.ca |
| Web: | More information |
Information Resource Centre
| Postal address: |
Beverly Graham, Chief Librarian Information Resource Centre Bank of Canada 234 Wellington Street Ottawa, Ontario K1A OG9 |
| Telephone: | 613 782-8466 |
| Fax: | 613 782-7387 |
| Email: | ref1@bankofcanada.ca |
Interlibrary Loans: |
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| (Members of the public can request interlibrary loans from the Bank's library through their own libraries.) | |
| Telephone: | 613 782-8071 |
| Fax: | 613 782-7387 |
| Email: | illpeb@bankofcanada.ca |
Archives
| Postal address: |
Jane Boyko, Archivist Archives Bank of Canada 234 Wellington Street Ottawa, Ontario K1A OG9 |
| Telephone: | 613 782-8673 |
| Fax: | 613 782-7387 |
| Email: | jboyko@bankofcanada.ca |
Unclaimed balances
| Telephone: | 1 888 891-6398 (in North America)
1 800 303-1282 (outside North America) |
| Email: | ucbalances@bankofcanada.ca |
| Web: | Unclaimed balances contacts |