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NO ANSWER II A Review of Federally Regulated Organizations’
Telephonic Communications with People Who Are
Deaf, Deafened or Hard of Hearing September 2006 This report is also available in .pdf format © Minister of Public Works and Government Services 2006
Cat. No. HR21-60/2006E-HTML
0-662-49353-2
Table of Contents
Executive Summary
1. Introduction
2. Background
3. Legislative and Policy Authorities
4. Approach and Methodology
5. Results
6. Analysis And Conclusions
7. Recommendations
Appendix A: Advocacy Groups
Appendix B: Response Form
Appendix C: Glossary of Abbreviations
Appendix D: Memorandum of Understanding
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