Canada Post - Canada Postal Guide

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Section A	*Canada Postal Guide©*

Section B	General Information
	Chapter 1	Canada Post Corporation
	Chapter 2	Customer Relationship Network
	Chapter 3	Addressing
	Chapter 4	Planning a Mailing
	Chapter 5	Paying for a Mailing, Product or Service
	Chapter 6	Customs Requirements
	Chapter 7	Non-mailable Matter

Section C	Domestic Products and Services
	Chapter 1	Delivery Policy for Shipping and Delivery Services
	Chapter 2	Priority Courier™
	Chapter 3	Xpresspost™
	Chapter 4	Expedited Parcel™
	Chapter 5	Regular Parcel™
	Chapter 6	Collect on Delivery (C.O.D.)
	Chapter 7	Purolator™ Overnight – Domestic
	Chapter 8	Lettermail™
	Chapter 9	Incentive Lettermail™
	Chapter 10	Addressed Admail™
	Chapter 11	Catalogue Mail™
	Chapter 12	Unaddressed Admail™
	Chapter 13	Business Reply Mail™ – Domestic
	Chapter 14	Publications Mail™
	Chapter 15	Registered Mail – Domestic
	Chapter 16	Xpresspost™ Certified

Section D	U.S.A. and International Products and Services
	Chapter 1	Purolator™ International
	Chapter 2	Xpresspost™-USA
	Chapter 3	Xpresspost™-International
	Chapter 4	Expedited Parcel™-USA
	Chapter 5	Commercial Expedited Parcel™-USA
	Chapter 6	International Parcels (excluding U.S.A.)
	Chapter 7	Small Packets – U.S.A. and International
	Chapter 8	Letter-post – U.S.A. and International
	Chapter 9	International Incentive Letter-post™
	Chapter 10	Registered Mail - U.S.A and International
	Chapter 11	International Reply Coupon
	Chapter 12	International Business Reply Mail™

Section E	Other Products and Services
	Chapter 1	Change of Address Service (Redirection)
	Chapter 2	Library Books
	Chapter 3	Key Service™
	Chapter 4	Hold Mail
	Chapter 5	Philatelic Products
	Chapter 6	Postal Boxes/Containers/ Bag Service/General Delivery
	Chapter 7	Money Orders
	Chapter 8	Undeliverable Mail
	Chapter 9	Literature for the Blind
	Chapter 10	Air Stage Offices
	Chapter 11	Food Mail Program
	Chapter 12	Canadian Forces Mail

Section F	Service Standards

Section G	Multi Channel Mail Presentment Solutions

Section H	International Destination Listing

Section I	Glossary

Index