Section 1: The Chief Commissioner’s Message Section 2: Management Representation Section 3: Summary of Performance Section 4: Context 4.1 Commission Overview 4.2 High-level Performance and Risks and Challenges Section 5: High-level Logic Model Section 6: Performance by Strategic Outcome 6.1 Complaint Management and Resolution 6.2 Employment Equity 6.3 Human Rights Promotion 6.4 Corporate Services Section 7: Financial Tables Table 1: Financial requirements by authority Table 2: Department planned versus actual spending Table 3: Historical comparison of departmental planned versus actual spending Table 4: Resources by service line and strategic outcome Table 5: Resource requirements by organization and service line Table 6: Historical comparison of actual spending by service line and strategic outcome Section 8: Statement of Management Responsibility