October 25, 2004
(Letter sent to the St. John's Telegram)
Dear Editor:
I would like to clarify an assumption made in the October 22nd article, "Return to sender - address doesn't cut it."
Canada Post is not turning away international mail that does not include both the complete name and address of the sender and the recipient.
Mail coming into Canada requires clearance by the Canada Border Services Agency (CBSA) before Canada Post can actually deliver it.
In January an agreement was reached between the Universal Postal Union and the World Customs organization stating that all items mailed to international destinations must feature the sender's complete name and address. As a result of this directive, on June 25th, the Canada Border Services Agency began exercising increased vigilance regarding acceptance into Canada of all categories of mail without a senders full named and address.
Unfortunately, news media coverage portrayed this situation as a Canada Post initiative, when in fact the decision to implement the regulation and its application lies with the Canada Border Services Agency.
Sincerely,
John Caines
Manager, National Media Relations
Ottawa (613) 734-7675
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