Canada Post has developed a testing program called Software Evaluation and Recognition Program (SERP) which evaluates software packages for their ability to validate and/or validate and correct mailing lists to Canada Post requirements. Once the evaluation is complete, Canada Post publishes a list of all "recognized" software packages.

Customers who utilize Incentive Lettermail, Addressed Admail and/or Publications Mail must meet the Address Accuracy Program requirements. Customers can obtain a Statement of Accuracy by comparing their database to Canada Post's address data.

The customer may wish to: Purchase software from a commercial SERP recognized vendor; Develop in-house software; this must be recognized by SERP; Use a mail service provider (MSP) using SERP recognized software to generate an address accuracy percentage. Get a copy of the Address Accuracy Program Customer Guide, for tips on how to select a recognized software. Click here to download the List of Recognized Software detailing the address correction, address validation and postal code lookup software packages that have met or exceeded the requirements of the Software Evaluation and Recognition Program (SERP).