General info
General Info:
info@nac-cna.ca
National Arts Centre street address
53 Elgin Street, at Confederation Square
Ottawa Ontario
Map
Phone Numbers:
General: (613) 947-7000
1-866-850-ARTS
Box Office: Ext 280
Group Sales: Ext 384
Parking: Ext 488
Lost And Found: Ext 666
On Stage Tonight Line and Rush Seats: English: ext. 565; French: ext. 569
NAC Subscription: (613) 947-7000 ext. 620
Le Café: (613) 594-5127
Click here for Box Office information
Click here for Subscription Office information
Location:
Located just inside the entrance (Closest to The Canal) to the NAC.
Hours:
Box Office: Monday to Saturday: 10:00 to 9:00
Sunday and Holidays: When performances are scheduled the Box Office will open 2 hours prior to curtain time until 15 minutes after the beginning of the last performances.
Subscription Office: Monday to Friday: 10:00 to 18:00
Methods of Payment:
Cash, American Express, MasterCard, Visa, Sears, Eatons, Debit Cards
Student Prices:
A limited number of half-price student tickets are available in person
only at the NAC Box Office upon presentation of a valid student ID card.
One ticket per student ID subject to ticket availability.
Half-price student subscriptions are available in person only at the NAC Subscription Office upon presentation of a valid student ID card. One subscription per student ID subject to ticket availability.
Seating Info:
Performances in The Studio are all General Admission.
Please Be a Good Neighbour:
Out of consideration for your fellow patrons, we would like to remind
you that the use of perfumes and colognes can cause allergic reactions.
Less is more... none is best! If you are experiencing an allergic
reaction due to your seating location, please contact the House
Manager about the possibility of a relocation.
We thank you for your cooperation.
Wheelchair & Disabled Seating:
The NAC is fully accessible.
Special tickets are available for those patrons in wheelchairs. If a customer remains in his/her wheelchair for a performance, the ticket price will be that of the least expensive ticket in the hall. If a wheelchair-bound patron wishes to transfer from the wheelchair to an actual seat, they will be sold a specific wheelchair location at the regular price. The customer must also advise House Management in advance that he/she will require special assistance from the ushers on the night of the show.
All accessible seating is available through your local Ticketmaster Charge-by-Phone or Ticket Centre.
Hearing Devices:
Since 1983, the NAC has provided a Phonic Ear Wireless FM Sound System for patrons with impaired hearing. FM (Frequency Modulation) receivers and several accessories such as a headset for use without a hearing aid, a teleloop and a Cochlea Implant Patch Cord are available, free of charge from the Communication Centre, located near the Theatre Checkroom. Patrons are required to leave a piece of identification.
Infant Policy:
"Babes in Arms" tickets are available for children under two years of age for "children" shows only! These tickets have no seat location indicated on them thereby permit a child to sit on a parent's lap. "Babes in Arms" tickets are the price of the lowest ticket sold in the hall for a particular event.
If a child is using a seat, he or she will need a regular ticket.
For events other than childrens' shows, ALL patrons will need a regular ticket.
Directions:
By Car: Take The Queensway east or west bound. Exit at Nicholas, turn left onto Laurier, right onto Elgin.
Local Public Transit:
Call OC Transpo information line at (613) 741-4390.
Parking:
The underground parking entrances are located on Elgin (at corner of Slater) and on Albert Street.
Parking Hours:
Monday to Friday: 6:00 to Midnight
Saturday: 7:30 to 1:00
Sunday: Open 2 hours before curtain until the end of the last performance.
Parking Rates:
From 6:00 to 19:30 :
$3.00 per half hour ($13.00 maximum)
From 16:00 to 02:00 :
$3.00 per half hour ($10.00 maximum)
From 23:00 to 8:00 :
$3.00 flat rate
Meter Rate
$1.00 per 10 min.
Monthly Rate $190.00
Daily Maximum Rate $13.00
Daylong Maximum Rate $16.00
(Tax included)
If you have any questions please feel free to
contact us by phone at (613) 947-7000, extension 488, by fax at
(613) 947-3934 or by email at parking@nac-cna.ca.
Alternate Parking:
Additional indoor parking is available at:
- Rideau Centre
Access from Nicholas Street across from the Novotel Hotel
- World Exchange Plaza
45 O'Connor Street across from Metcalfe Street or Queen
- Ottawa City Hall
111 Lisgar Street access from the south side of Laurier Avenue or from Elgin Street between the Court House and the heritage building.
Additional outdoor parking is available at:
- Impark lot on Albert Street behind the government building on Elgin Street.
- Surface parking lot behind Friday's restaurant at Elgin Street and Laurier Avenue.
Parking at and around the NAC
Parking for large vehicles
Le Café Restaurant:
The NAC has its own restaurant - Le Café, (613) 594-5127.
There are also a number of restaurants and hotels within a short walking distance of The NAC.
Le Café Winter Hours:
Monday to Friday: 12:00 to 14:00 & 17:00 to 23:00
Saturday: 17:30 to 20:30
Le Café Summer Hours:
Monday to Friday: Noon to Midnight
Saturday: 17:00 to 21:00
Le Café
