The Royal Canadian Mint is dedicated to providing our customers with the best service possible. 

The information in the Customer Services section will help make your shopping experience more efficient.

Creating an Account
First you must create an account. Go to My Account, where you will be asked to sign in. Doing this allows you to track orders as well as create, edit and review a personal Wish List of desired items.
To create an account, you must complete two steps:
Step 1: submit personal address information
Step 2: provide an email address, choose a password and indicate your language preference.
Once your account is created and you have logged in, you can access:
Personal Information: To change or modify your details.
Order Tracking: To track pending orders and review past ones.
Shipping Address Book: To change your shipping address.
Payment Options: To modify billing address and credit card information.
Subscriptions: To edit subscription preferences.
Email and Password: To revise email and password details.
Wish List: To review your selected items.
Forgot your password?
This link appears throughout the My Account section, and enables you to receive your password reminder. When this button is selected, the password is automatically forwarded to your email address.

Shopping Cart
The Shopping Cart summarizes all purchases made on site. All items selected for purchase from the Online Shopping area appear in summary form, with product name, quantity, unit cost and total cost specified.
Editing your shopping list: from My Shopping Cart, you can make additions and deletions to your order and view the revised total of your purchase. You can also access and manage your Wish List, which you can also send to a friend.
Checkout: to complete a purchase transaction or 'checkout,' you must first confirm your:
Password and email address
Shipping address
Method of shipment
Method of payment
Once your purchase is finalized a "Thank You" page will appear, confirming that the transaction was successfully completed.