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SELF-MANAGEMENT

Please note: This competency profile will be revised to be consistent with the Alberta public service competency model.

COMPETENCY DESCRIPTION

Below is a description of the competency as well as behaviours typically demonstrated by high performers in each classification.

Self-Management: Managing and continually improving one's own performance.
Behaviours:
Administrative
Support
Professional
Managers
Demonstrates ethical behaviour. Manages stress effectively. Demonstrates good judgement. Chooses challenges or conflict.
Demonstrates desired values and behaviours of the organization and high personal standards of ethics and integrity by being honest and treating others with respect.  Influences others to model these behaviours. Manages personal wellness in the face of ongoing and significant stress.  May apply special techniques or plan activities ahead of time to manage emotions or stress. Makes decisions, takes actions, and chooses options being mindful of the potential impact on the organization, the client or the team. Pursues continuous learning; seeks challenging assignments, and is excited by a challenge.  Looks for and gets new responsibilities.  Speaks up when disagrees with management, clients or others in power, but disagrees politely, stating own view clearly and confidently, even in a conflict.

 

ASSESSING YOUR SELF-MANAGEMENT SKILLS

The Learning and Development Toolkit on the Personnel Administration Office website has a self-assessment tool you may find helpful.

 

DEVELOPING COMPETENCE IN SELF-MANAGEMENT
- TIPS FOR STAFF

Behaviour
Ideas for On-the-Job Competency Development
Demonstrates ethical behaviour.
  • Admit a mistake.
  • Think of someone who makes you feel respected.  Why do you feel that way around that person?  Resolve to develop one of this person's qualities.
  • Evaluate a recent difficult decision and ask yourself if you will be pleased with the outcome 10 years from now.  Who might disapprove?  Why?
Manages stress effectively.
  • Think of the things you enjoy and pick three quick activities you could do to escape daily tensions (e.g. go for a walk, exercise, deep breathing, meditation, talk with a friend about something unrelated to work or read the comics).  Incorporate one of these activities into your schedule every day.
  • Ask a colleague what they do to manage stress.  Implement one of this person's strategies.
  • Write down the 5 most important goals in your life.  For a week record how you spend your time.  Identify time spent on different areas of your life.  Is your time use consistent with your values and goals?  If it isn't it may be causing you stress.  How can you better align them?
Demonstrates good judgement.
  • Talk to colleagues about their approaches to making difficult decisions and see what you can learn from their methods.
  • When considering options, force yourself to go from details to the big picture.  For example - what specific things need to be done to implement this decision?  What will be the outcome?  What effect will this decision have on the team, the clients, and the organization?
Chooses challenges or conflict.
  • Volunteer to chair or take part in a focus group or team that interests you.
  • Take the initiative to learn the background on an upcoming project.  Ask your manager to allow you to work on it.
  • Before going to a meeting where an idea of yours will be discussed, practice what you might say to promote your idea.  If you know of a specific colleague, subordinate or superior that does not agree with the idea, tailor your remarks to that person's concerns.  After the meeting, ask a co-worker for feedback on how it went.  Did you assertively and politely champion your idea?

 

DEVELOPING COMPETENCE IN SELF-MANAGEMENT
- TIPS FOR SUPERVISORS

Type of Support Ideas for
Developing Staff
Coaching
  • Debrief staff on projects or issues, and take the time to discuss what went well and what didn't, along with what could be done differently next time.
Development
/Training
  • Provide opportunities for and reward continuous learning.
Role Modeling
  • Admit your mistakes, and encourage employees to do likewise.
  • Reward honesty and integrity.
  • Encourage the work unit to take a break or to have fun to release stress and increase productivity.

 

PREPARING FOR AN INTERVIEW
- POSSIBLE QUESTIONS

  • Describe the level of stress in your job and what you do to manage it.

  • How do you assess organizational impact when choosing options or making decisions?

  • Describe a situation in which you disagreed with superiors or a client, where there was a high degree of sensitivity.  How did you handle it?

 


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