The Employee Assistance Program, or EAP, is a confidential assessment, counselling and referral service for any Alberta public service employee and their immediate family members (e.g., spouse, partner and dependent children).  The program is designed to provide direct access to experienced and caring professionals.

All employees of the Alberta public service (e.g., full-time, part-time, contract, wage) as well as their immediate family members (e.g., spouse, partner and dependent children) can use the EAP.

Yes, your interest in seeking assistance from the EAP is a personal and private matter.  All information obtained through the program can only be disclosed with your permission or when required by law.

We can help with many kinds of emotional problems occurring in or outside of the workplace.  A person can receive assistance with difficulties such as:

The EAP also provides consultation and assistance to managers, supervisors and human resource consultants dealing with employees whose performance has deteriorated because of personal and/or emotional problems.

When you and your EAP Consultant discuss your concerns in a confidential manner, you will have an opportunity to develop some personal goals for your counselling.  These goals then become the focus of your counselling and are used to assist you on resolving the problems that led you to come to the EAP.

The EAP services are free of charge to all Alberta Public Service employees and their immediate families.

When appropriate, individuals involved with the EAP may be referred to community resources (e.g., private practice psychologist) where there may be a service fee.  Employees may receive partial coverage for some psychological services provided under the Extended Medical Benefits Plan administered by Alberta Blue Cross.

The EAP has offices in Edmonton and Calgary, and consultants also travel to Red Deer and Lethbridge to provide services.  Assessment and referral services can also be provided by telephone when individuals are unable to receive in-person service.

Our EAP Consultants are either Psychologists or Clinical Social Workers with extensive experience in providing caring and supportive therapeutic services.

Each counselling session typically lasts as long as necessary.  Typically sessions last between 60 to 90 minutes, and take place at our offices.