Alberta Government Services - Residential Tenancy Dispute Resolution Service

The Government of Alberta is testing a new service in Edmonton that allows landlords and tenants to resolve serious disputes outside of court. It is called the Residential Tenancy Dispute Resolution Service (RTDRS).

The service is only available in Edmonton, within the city limits, as part of a pilot project. If the project is successful the service may be expanded to other Alberta locations. Learn more about the service.

Contact
Telephone (780) 644-3000
E-mail: rtdrs@gov.ab.ca
17th Floor TD Tower
10088 – 102 Ave.
Edmonton, AB, T5J 2Z1
8:15 a.m. to noon and 1 p.m. to 4:30 p.m.
Please note that applications are not processed after 4 p.m.

More Information and Resources

General Landlord and Tenant Information

External Links

Publications and Forms

Application to the RTDRS – Instructions for Landlords and Tenants (pdf - updated June 23)
Landlord's application package (pdf - updated May 19)
Tenant's application package (pdf - updated May 30)
Affidavits, forms and notices
Fact Sheets
Rules of Practice and Procedure (pdf - updated June 23)

Note: The above application packages can be printed on standard 8.5 X 11 inch paper. They can also be obtained at the RTDRS office (see contact information) or at the courthouse in Edmonton at 1A Sir Winston Churchill Square.