For Consumers

Canadian Consumer Handbook 2006
offers consumer tips, advice and contacts for help with common marketplace problems
Consumer Measures Committee

The Consumer Checklist for Choosing a Moving Company
offers tips on how to choose a moving company and ensure a straightforward move
Office of Consumer Affairs

Financial Service Charges Annual Report 2002
illustrates the full range of service charges charged by Canadian financial institutions for 2002
Office of Consumer Affairs

Financial Service Charges Annual Report 2001
illustrates the full range of service charges charged by Canadian financial institutions for 2001
Office of Consumer Affairs

Financial Service Charges Annual Report 2000
illustrates the full range of service charges charged by Canadian financial institutions for 2000
Office of Consumer Affairs

Financial Service Charges Annual Report 1999
illustrates the full range of service charges charged by Canadian financial institutions for 1999
Office of Consumer Affairs

Guide to Apparel and Textile Care Symbols
offers a description of what the symbols represent
Office of Consumer Affairs

Identity Theft - Information for Consumers
offers advice on how to avoid identity theft and what to do should you become a victim
Consumer Measures Committee

• Consumer Identity Theft Checklist
  explains how you can protect your personal information and recognize the signs of an identity theft
  Consumer Measures Committee

• Tips for Reducing the Risk of Identity Theft
  provides tips on reducing the risk of identity theft
  Consumer Measures Committee

• Identity Theft - What To Do If It Happens To You
  provides advice on how to resolve problems that may happen if you are the victim of identity theft
  Consumer Measures Committee

• The Identity Theft Statement: Frequently Asked Questions
  answers to the most frequently asked questions on identity theft
  Consumer Measures Committee

• Identity Theft - Statement (PDF, 23 KB)

provides a form to fill out in order to declare a case of identity theft
Consumer Measures Committee

Reality Choices - For 18-30 Year Old Consumers
provides informative booklets covering five of the topics that matter most to young consumers
Consumer Measures Committee

• Dealing with Credit
  provides information on the pros and cons of credit and on debt management
  Consumer Measures Committee

• You and Your Money
  provides information on spending within your income, planning for the future and solving financial problems
  Consumer Measures Committee

• A Roof Over Your Head
  provides questions you need to ask and general information about your future housing choices
  Consumer Measures Committee

• In the Driver's Seat
  provides information on what to consider before buying or leasing a vehicle
  Consumer Measures Committee

• Shopping for Satisfaction
  provides information planning your purchases and and how to redress if you are not satisfied
  Consumer Measures Committee