Directory of Organizations - Energy and Utilities
By employing suggestions from Natural Resources Canada's Office of Energy Efficiency, consumers can save money on their utility bills.
Tips on Energy Efficiency
Office of Energy Efficiency, Natural Resources Canada
The office helps consumers save money, use natural resources responsibly,
and protect the environment.
Office of Energy Efficiency
18th Floor, 580 Booth Street
Ottawa ON K1A 0E4
Fax: (613) 943-5190
Email: general.oee@nrcan.gc.ca
Website: www.oee.nrcan.gc.ca
If you wish to complain about your utility bill, contact your utility company. If you cannot resolve the dispute, contact your provincial utility commission or board. These bodies regulate utility corporations.
In Ontario, users of natural gas may also complain to the Ontario Energy Board.
Utility Corporations
| British
Columbia BC Hydro PO Box 9501 Vancouver BC V6B 4N1 Tel.: 604-224-9376 Toll free: 1-800-BCHYDRO (1-800-224-9376) Emergencies & Power Outages: 1-888-POWERON (1-888-769-3766) Email: consumer.services@bchydro.com Website: www.bchydro.com |
Manitoba Manitoba Hydro P.O. Box 815 Stn Main Winnipeg MB R3C 2P4 Tel.: (204) 474-3311 Fax: (204) 474-3072 Email: publicaffairs@hydro.mb.ca Website: www.hydro.mb.ca |
| New Brunswick NB Power 515 King Street Box 2000 Fredericton NB E3B 4X1 Tel.: (506) 458-4444 Toll free: 1-800-663-6272 Fax: (506) 458-4000 Website: www.nbpower.com |
Newfoundland Newfoundland Power PO Box 8910 St. John's NL A1B 3P6 Tel.: (709) 737-2802 Toll free: 1-800-663-2802 Fax: (709) 737-2903 Website: www.newfoundlandpower.com |
| Northwest
Territories Northwest Territories Power Corporation 4 Capital Drive Hay River NT X0E 1G2 Tel.: (867) 874-5200 Fax: (867) 874-5229 Website: www.ntpc.com |
Nova Scotia Nova Scotia Power PO Box 910 Halifax NS B3J 2W5 Tel.: (902) 428-6230 Toll free: 1-800-428-6230 Website: www.nspower.ca |
| Nunavut Nunavut Power Corporation PO Box 580 P.O. Box 580 Iqualuit NU X0C 0A0 Tel.: (867) 793-4200 Billing: 1-800-491-8127 Fax: (867) 793-4225 Email: billinginfo@npc.nu.ca Website: www.nunavutpower.com |
Ontario Independent Electricity System Operator Station A, Box 4474 Toronto, ON M5W 4E5 Tel.: (905) 403-6900 Toll free: 1-888-448-7777 Fax: (905) 403-6921 Email: customer.relations@ieso.ca Website: www.ieso.ca Ontario Power Generation 700 University Avenue Toronto ON M5G 1X6 Tel.: (416) 592-2555 Toll free: 1-877-592-2555 Website: www.opg.com Hydro One Networks Inc. 185 Clegg Rd. Markham ON L6G 1B7 Customer Communications Centre Tel.: 1-888-664-9376 Fax: (905) 944-3251 Email: CustomerCommunications@Hydro Website: www.Hydroone.com Ontario Hydro Energy Inc. Unregulated Retail Affiliate of Hydro One Suite 6, 250 Shields Court Markham ON L3R 9W7 Customer Care: 1-877-267-7903 Fax: 1-888-354-8983 Email: OHECustomerRelations@unionenergy.com Website: www.ontariohydroenergy.com |
| Prince Edward Island
Maritime Electric 180 Kent Street PO Box 1328 Charlottetown PE C1A 7N2 Tel.: (902) 629-3799 Toll free: 1-800-670-1012 Fax: (902) 629-3630 Website: www.maritimeelectric.com |
Quebec Hydro-Quebec Head Office 75 René-Lévesque Boulevard West Montréal (Québec) H2Z 1A4 Tel.: (514) 385-7252 Toll free: 1-888-385-7252 TTY: 1-800-361-1297 Website: www.hydro.qc.ca |
| Saskatchewan SaskPower 2025 Victoria Avenue Regina SK S4P 0S1 Tel.: 1-888-757-6937 Fax: (306) 566-2548 Email: custserv@saskpower.com Website: www.saskpower.com SaskEnergy 1777 Victoria Avenue Regina SK S4P 4K5 Tel.: (306) 777-9225 Customer Service Line: 1-800-567-8899 24 hour Emergency and Safety Line: 1-888-7000 GAS (1-888-700-0427) TTY: 1-800-792-6665 Website: www.saskenergy.com |
Yukon Yukon Energy Corporation Box 5920 Whitehorse YT Y1A 6S7 Tel.: (867) 393-5300 Toll free: 1-877-712-3375 Fax: (867) 393-5323 Email: communication@yukonenergy.yk.ca Website: www.yukonenergy.ca |
Utility Commissions
| Alberta Alberta Energy and Utilities Board 640 - 5th Avenue SW Calgary AB T2P 3G4 Tel.: (403) 297-8311 Fax: (403) 297-7336 Email: eub.webmaster@gov.ab.ca Website: www.eub.gov.ab.ca/bbs/ Office of the Utilities Consumer Advocate TD Tower Suite 1701, 10088 - 102 Avenue Edmonton AB T5J 2Z1 Tel: (780) 644-5130 Toll free: 1-866-714-4465 Email: UtilitiesConsumerAdvocate@gov.ab.ca Website: www.ucahelps.gov.ab.ca |
British Columbia British Columbia Utilities Commission PO Box 250 6th Floor, 900 Howe Street Vancouver BC V6Z 2N3 Tel.: (604) 660-4700 Toll free: 1-800-663-1385 Fax: (604) 660-1102 Email: Commission.Secretary@bcuc.com Website: www.bcuc.com |
| Manitoba Public Utilities Board Suite 400, 330 Portage Avenue Winnipeg, MB R3C 0C4 Tel.: (204) 945-2638 Toll free: 1-866-854-3698 (in Manitoba) Fax: (204) 945-2643 Email: publicutilities@gov.mb.ca Website: www.pub.gov.mb.ca |
New Brunswick New Brunswick Board of Commissioners of Public Utilities Suite 1400, 15 Market Square Box 5001 Saint John NB E2L 4Y9 Tel.: (506) 658-2504 Toll free: 1-866-766-2782 Fax: (506) 643-7300 Email: general@pub.nb.ca Website: www.pub.nb.ca |
| Newfoundland Newfoundland and Labrador Board of Commissioners of Public Utilities PO Box 21040 St. John's NL A1A 5B2 Tel.: (709) 726-9604 Toll free: 1-866-782-0006 Fax: (709) 729-2508 Email: ito@pub.nf.ca Website: www.pub.nf.ca |
Nova Scotia Utility and Review Board 3rd Floor, 1601 Lower Water Street PO Box 1692, Postal Unit M Halifax NS B3J 3S3 Tel.: (902) 424-4448 Fax: (902) 424-3919 Email: uarb.board@gov.ns.ca Website: www.nsuarb.ca |
| Ontario Ontario Energy Board PO Box 2319 2300 Yonge Street Toronto ON M4P 1E4 Tel.: (416) 481-1967 Consumer Service Centre Tel.: (416) 314-2455 Toll free: 1-877-632-2727 Email: info@oeb.gov.on.ca Website: www.oeb.gov.on.ca |
Prince Edward
Island Island Regulatory and Appeals Commission Suite 501, 134 Kent Street PO Box 577 Charlottetown PE C1A 7L1 Tel.: (902) 892-3501 Toll free: 1-800-501-6268 Fax: (902) 566-4076 Email: info@irac.pe.ca Website: www.irac.pe.ca |
| Quebec Régie de l'énergie Tour de la Bourse Suite 255, 800 Victoria Place PO Box 001 Montréal QC H4Z 1A2 Tel.: (514) 873-5050 Toll free: 1-888-873-2452 Email: secretariat@regie-energie.qc.ca Website: www.regie-energie.qc.ca |
Saskatchewan Saskatchewan does not have a public utilities commission or board. Inquiries in this regard may be made by writing to the minister responsible for the respective utility at: Legislative Buildings Regina SK S4S 0B3 |
| Yukon Yukon Energy Corporation Box 5920 Whitehorse YT Y1A 6S7 Tel.: (867) 393-5300 Toll free: 1-877-712-3375 Fax: (867) 393-5323 Email: communication@yukonenergy.yk.ca Website: www.yukonenergy.ca |
Natural Gas
Alberta Energy and Utilities Board
640 - 5th Avenue SW
Calgary AB T2P 3G4
Tel.: (403) 297-8311
Fax: (403) 297-7336
Email: eub.webmaster@gov.ab.ca
Website: www.eub.gov.ab.ca/bbs/
Office of the Utilities Consumer Advocate
TD Tower
Suite 1701, 10088 - 102 Avenue
Edmonton AB T5J 2Z1
Tel: (780) 644-5130
Toll free: 1-866-714-4455
Email: UtilitiesConsumerAdvocate@gov.ab.ca
Website: www.utilitiesconsumeradvocate.gov.ab.ca
Ontario Energy Board
2300 Yonge Street
P.O. Box 2319
Toronto ON M4P 1E4
Tel.: (416) 314-2455
Toll free: 1-877-632-2727
Email: info@oeb.gov.on.ca
Website: www.oeb.gov.on.ca
