HELP
If you need assistance locating information or using features such as search on our site, please try one of the links below.
Navigation
Navigating or browsing Marine Services On-line is relatively easy because of the top navigation bar and the convenient buttons on the left side of each page.
When you place your cursor over one of the green buttons in the navigation bar, a "mouse-over" feature allows the index for that button to be displayed directly beneath it.
You can click on any one of the green or black buttons in the navigation bar to go to the page that it represents. You can also click on any topic in the mouse-over index list to move quickly to the page on which that topic appears.
Site Map
To discover what can be found on Marine Services On-line, take a look at the site map. It provides a comprehensive list of the main topics that appear under each of the navigation bar buttons and in the left-side menu listing.
Search Engine
The search engine was designed to function best when queries are entered as Natural Language questions. Simply type in your question as you would have asked it when speaking to another person, and you will receive better results than a typical Keyword or Boolean query would return. Being able to use Natural Language also means that your questions can be quite elaborate, thus leading to more accurate and concise results.
For example, if what you're looking for is information about ship registry in Canada, you are better off typing into the search box How to register a ship or boat in Canada? than simply typing in registry. The longer query will return just a concise list of highly relevant results, while the shorter, more general query, will deliver a longer list of results that you will have to sort through.
This search engine is equipped with a spell checker that will automatically verify the spelling of all the words in your queries. When a misspelling is found, it will appear at the top of a drop-down menu on your search results page. Simply select the correct alternative from the drop-down menu, and click the Resubmit button to run the search again using the correct spelling.
You may also choose to display your list of results in a variety of ways. For example, to display more or less results per search results page, simply input your desired number of results per page into the appropriate field, and click Apply.
The following 3 options are also given: (i) to display the best matching part of each document that is returned in the list of results (i.e., the part of each document that best matches your particular query); (ii) to display each document's URL; and (iii) to display the date of each document that is returned. You can select or de-select any of these 3 options, in any combination, simply by clicking the box next to each, and then clicking Apply.
FAQs
FAQs are Frequently Asked Questions. You might save some search time or find your information right away if you check the FAQs to see whether your question has already been asked and answered.
Contact Us
If you want assistance in obtaining the information that you need, you can get help by sending an e-mail message,visiting us in person, by faxing a message to (613) 990-6191 or by using regular mail.
What's New
The links on the What's New page will provide you with regular updates to features and services and more from Marine Services On-line.
About Us
You can visit the "About Us" page if you would like to learn more about Marine Services On-line.
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