Accessibility of Airport Terminals

Saint John Airport

Contact Information

Address: 4180 Loch Lomond Road, Saint John, New Brunswick, E2N 1L7
Telephone: (506) 638-5555
Email: mclean@saintjohnairport.com
Website: www.saintjohnairport.com

Arrival And Check-In

• The Airport Terminal Building has two designated parking spaces located directly in front of departure door "A" as well as an accessible passenger drop-off and pick-up area running along the front of the Terminal Building.
• Sidewalks are all Barrier Free designed.
• All entrances to the Airport Terminal Building are equipped with automatic sliding doors.
• Entire facility is on the ground level and completely wheelchair accessible.

Personal Assistance

• All airport staff, Commissionaires and some tenants have received sensitivity training.

TTY Phones

• The Airport Terminal Building is equipped with one TTY phone located in the center of the Terminal.
• All pay phones in the public area are equipped with volume controls.

Washrooms

• Each washroom is equipped with one Barrier Free stall.
• All sinks have elongated handles on the taps and hand dryers are installed at lower levels.

Accessible Local Transportation Serving The Airport

Name of Service Provider: Diamond Taxi
Telephone: (506) 648-8888
Description of Service: Equipped with Barrier Free vans that are available upon request. Arrangements should be made in advance in order to ensure availability.

Other Accessibility Features

• The Airport Authority, in collaboration with the local chapter of the Canadian National Institute for the Blind, invites people with their guide dogs to the airport to familiarize them with what they can expect when they come to the airport. The tour begins at the curb and guides them through the check-in process right to the aircraft as well as anything they may wish to visit within the Airport Terminal. Tours can be arranged by calling the Airport at (506) 638-5555.
• The Flight Information Data System is accessible to the visually impaired by calling (506) 696-0200.