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You may also wish to visit the main FAQ site for other questions and
responses organized by category, or the following aviation related FAQ sites:
Transport Canada is responsible for aviation
crew and pilot licensing. For information about personnel licensing contact Civil
Aviation or visit the Civil Aviation Personnel
Licensing website.
Contact Civil
Aviation to register aircraft. You may also want to visit the Aircraft
Registration and Leasing website for more information about registration.
Lost luggage occurrences should be addressed directly to your airline.
I have a complaint about my airline - who do I contact?
If you have an issue with a particular airline that has not been resolved to
your satisfaction by the air carrier, the Canadian Transportation Agency can
assist with resolving your complaint through its Air
Travel Complaints
website.
The Canadian Air Transport Security Authority (CATSA) maintains a baggage checklist of permitted and prohibited items on board aircrafts on its website. Also, Transport Canada provides a summary of items that are considered to be dangerous goods that are prohibited on board aircrafts. Please keep in mind that the lists are not exhaustive and are provided as a courtesy and general guideline only. Should you require additional information, please contact CATSA toll-free at 1-888-294-2202 or through their
website.
Please keep in mind that screening authorities do retain the right to refuse any additional items they perceive as a possible security threat.
The majority of certified airports in Canada are locally-owned and operated.
However, Transport Canada currently owns and/or operates 40, including 22 of the
major airports identified as part of the National Airports System.
A list showing the owners and operators of many Canadian airports is available
as part of the Airport Divestiture Status Report.
Does the Government of Canada own or operate Air Canada, or other Canadian
airlines?
No, the Government of Canada does not own or operate Air Canada or any other
Canadian air carriers. Air Canada was established by Parliament on April
10, 1937 as the national airline to provide essential air transportation, cargo
and mail services across Canada. But in 1989, as part of the government’s
deregulation of the air transportation industry, Air Canada was privatized under
the authority of the Air Canada Public Participation Act and through the
sale of the Government of Canada’s shares in the air carrier. The Government
of Canada's role now is that of a safety and corporate regulator of Air Canada
and other Canadian airlines.
The Canadian Aviation Regulations (CARs) are available
through the Civil Aviation website. Other acts and regulations related to aviation are
also available through the Acts
and regulations website.
GPS coordinates for the different Canadian airports can be found in the Commercial and Business Aviation Advisory Circulars.
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