Step 1: Registering for New Account Access

Instructions

New individual customers can easily sign-up for online access and create their personal Transport Canada (TC) account.  To begin:

1. On the Transact home page, click on the Register for My Account Access link.

Note:  Commercial or governmental organizations who want to register users for online access to their existing or new organization account need to contact the help desk between the hours of 7:30 AM and 5:00 PM Eastern time at 1-866-949-2262.

Step 1: Registering for New Account Access Cont…

Instructions

2. On the Sign In page, scroll down to the New user, please register section.
    
3. Click on the  Register for New TC Account link.

Note:To register an account for anywhere outside Canada please contact our help desk between the hours of 7:30 AM and 5:00 PM Eastern time at 1-866-949-2262.  For areas outside North America please call (613) 949-2387, country code 1.

Step 2: Entering Registration Details

Instructions

All fields with an astrix * on the Individual User Registration page must be filled in before the correct user access and new account can be created.  To proceed:

1. Enter your first name in the First Name field.
     
2. Enter your Last Name in the Last Name field. 
    
3. Enter your email address in the Email field.  This address will be used for all Transact email correspondence with you (e.g. your registration confirmation email).

Instructions

4. Enter your phone number in the Day Phone Number field.  The number must include both your area code and local number.
    
5. Enter your preferred username in the Username field.  The username must be at least 8 characters in length.
    
6. Enter a password for your account in the Password field.  Passwords must be at least 7 characters long, cannot include your username, no repeating characters and must include at least one letter and one number.
    
7. Re-enter your password in the Confirm Password field.

Step 3: Agreeing to the Terms of Use and Completing Registration

Instructions

1. Read Transport Canada’s Terms of Use completely.
    
2. If you agree to the Terms of Use, click on the check box to indicate that you have read, understood and agree to comply with the Terms of Use.
    
3. Then, click on the Submit Request button.
    
4. You will then receive an email confirming your registration.  Read the email before logging into Transact using your new account for the first time.

Notes: You cannot register for Transact access without accepting the Terms of Use.

Please see other How to Guides including Navigation and General Features and Payment Options found at the Transact home page for further details.