1. On the Transact homepage, select the Update My Account and Billing Profile link.

2. Enter your Username and Password.
    
3. Click on the Sign In button.

1. Use this page to update personal information such as:

• Email address;
   
• Day and Evening Phone Numbers; and
   
• Fax Number.

2. If you edit any values, click on the Apply button to save your new personal information.

Note:  Fields marked with an  * are required fields. 
 

1. Click on the Change Password link under the User Information section.

2. Enter a new password in the New Password field.
    
3. Retype your new password in the Retype Password field.
    
4. Click on the Apply button.

Note: Passwords must be at least 7 characters long, should not include any repeating characters, and include at least one letter and one number.

1. Click on the Address Book link in the User Information section.

2. Click on the Update button for the address you want to update.

3. Read the Privacy Notice Statement and text below the Country field before proceeding to update your address.

4. Update your address information in the fields provided.
    
5. You have the option to select this address to be used as your Preferred Shipping Address or Preferred Billing Address.
    
6. Click on the Apply button.

• Add a new credit card (see Step 6);
   
• Delete a credit card (see Step 7); or
   
• Make an existing credit card the default payment method for your account (see Step 8).

To proceed: 

1. Select the Payment Book link.

1. Enter the name that appears on your credit card in the Card Holder Name field.
    
2. Select the type of credit card from the list of available credit card types in the Type field.
    
3. Enter the Number and Expiration date of your credit card.
    
4. Click on the Add button.

Note: Visa, MasterCard and American Express are accepted by Transport Canada.
 

1. Clicking on the Select circle for the existing credit card.
    
2. Then, clicking on the Delete button.

1. Click the Select circle for the credit card you want to use as your default.
    
2. Then, click on the Make Default button.

Note: Once a default payment method is selected, every time you begin making a payment with Transact, that credit card will automatically be listed as the payment method.  At that time you may either accept the default card or select another credit card for use before completing that specific payment.
 

1. Click the Select circle of the credit card you want to update.
    
2. Update the Expiration Date.
    
3. Then, click on the Update button.

• The default notification method is paper.
   
• Paper and electronic billing notifications cannot be combined.

If you wish to update your Billing Profile:

1. Click on the Billing Profile link in the User Information section.
    
2. Select your billing preference by choosing an option from the Billing Preference drop-down box.
    
3. Click on the Apply button.

Notes:  All users are encouraged to review Transport Canada’s Terms of Use before changing the Billing Preferences for their account. There are links to the Terms of Use at the bottom of most Transact pages.

For more information on other Transact features and services, please see the other How to Guides, including Navigation and General Features and Payment Options, found at the Transact home page.