If you cannot find the information you are looking for, you can contact the Help Desk using one of the following methods:

Internet: Ask the Help Desk
Telephone: (613) 954-5031
Toll Free: 1-800-328-6189 (Canada)
Toll Free Hearing Impaired only TTY: 1-866-694-8389

Business hours are 8:30 a.m. to 5:00 p.m. (Eastern Time), Monday to Friday. Outside of these hours, you are invited to leave a voice message.