• Public Enquiries Contact Centre
• Media Enquiries - Communications
• Regional Offices
• Departmental Library
• National Allegations and Complaints
• Statistical Enquiries (socio-demographic)
• Northern Affairs Program
• Government Electronic Directory Services (GEDS)
• Webmaster

If you are unable to access an auto e-mail feature from your browser, you may wish to manually cut and paste the e-mail address into your e-mail software.

For those clients who are communicating by e-mail, please note that there are occasional difficulties in replying to Internet e-mail due to problems with external systems. Please include your regular mail address and/or your telephone number with your e-mail to ensure that we may contact you in the event of such a problem.

INAC Public Enquiries Contact Centre

To find departmental programs and services, such as Indian Registration, or to order free publications. The Contact Centre will provide you the information, or send you publications within three business days following receipt of your request. Please note that some complicated information requests may take up to ten to fifteen business days, or longer, but we will provide you with an estimate of the time required to answer your request within three business days.

Not sure who to contact in the department?

Contact the INAC Public Enquiries Contact Centre. Contact Centre representatives will find the appropriate contact and facilitate your access to them.

Media Enquiries - Communications

Members of the media who have inquiries on any program area or issue are invited to contact a member of the Public Affairs Unit for a prompt reply. Within one business day you will receive an estimate of how long it will take to respond to your request. (Please note that most standard calls can be handled within one to two business days.)

• Phone: (819) 953-1160

The Departmental Library

For help with research on the department, Canadian Aboriginal Peoples or the Canadian North. The Library will provide you with information that is easy to find within three business days. Research for complicated requests may take fifteen to twenty business days, or longer, but we will provide you with an estimate of the time required to answer your request within three business days.

• E-mail: Reference@ainc-inac.gc.ca
• Phone: (819) 997-0811

National Allegations and Complaints Enquiries

Individuals interested in addressing complaints about the conduct of First Nation and Inuit government bodies and organizations, in relation to the funding / mandate of the department and the way those funds are administered, can do so by contacting the National Allegations and Complaints Coordinator for a response. The Coordinator's contact information is as follows:

National Allegations and Complaints Coordinator
Indian and Northern Affairs Canada
Room 1210
10 Wellington Street
Gatineau, QC
Postal Address: Ottawa, ON K1A 0H4

E-mail: CNAP-NACC@ainc-inac.gc.ca

Phone: 1 (800) 567-9604 (toll free)
(819) 953-7012

Fax: (819) 994-7984

Statistical Enquiries (socio-demographic)

For help with socio-economic and demographic statistics, please call the Contact Centre. Your enquiry will be acknowledged within 3 business days with expected delivery date of the information requested.

• E-mail: Infopubs@ainc-inac.gc.ca
• Phone:(toll-free):1-800-567-9604
  
• TTY: (toll-free) 1-866-553-0554

Northern Affairs Program

For questions about the Northern Affairs Program and DIAND services in the three Northern Territories.

• E-mail: NAPInfo@ainc-inac.gc.ca
• Phone: (819) 953-3760

Internet Webmaster

For information of a technical nature or regarding the site structure, please contact the webmaster. Your enquiry will be acknowledged within 3 business days with expected delivery date of the information requested or corrective action to a technical problem.

• E-mail: webmaster@ainc-inac.gc.ca