Telecommunications Service in Canada: An Industry Overview

This Telecommunications Service Industry Reference Tool provides an overview of economic activity, financial performance, and corporate and regulatory developments in the Canadian communications service industries. The publication draws on information brought together from several different publicly available sources and Web sites, including those of Statistics Canada, the key service providers, and the Canadian Radio-television and Telecommunications Commission (CRTC).

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Table of Contents

Section 1: Contribution to the Overall Economy

Section 1 describes the communications service industries’ contribution to the overall economy, providing a snapshot of the industries’ economic performance.

• 1.0 Contribution to the Overall Economy
• 1.1 Gross Domestic Product (Value Added)
• 1.2 Employment
• 1.3 Salaries
• 1.4 Capital Investment
• 1.5 Price Trends for Telecommunications

Printable version of Section 1 in PDF Format, 58 KB

Section 2: Market Segments

Section 2 provides a detailed description of the communications service industries, including telecommunications services and broadcast distribution. Section 2.1 provides an overview of the Canadian communications service industries. Section 2.2 examines the telecommunications service industry's different segments, focussing on wireline, wireless, resellers, satellite and other telecommunications services, while Section 2.3 provides an overview of the Canadian broadcast distribution industry, including cable TV, Direct-to-Home satellite, and multipoint distribution systems.

• 2.0 Market Segments
• 2.1 Canadian Communications Service Industries
• 2.2 Telecommunications Services
• 2.3 Broadcast Distribution

Printable version of Section 2.1 in PDF Format, 127 KB
Printable version of Section 2.2 in PDF Format, 118 KB
Printable version of Section 2.3 in PDF Format, 23 KB

Section 3:  Traditional Communications Services

Section 3 provides a detailed description of the market segments within the communications service industries, focussing on wireline local services, domestic and international long distance, and broadcast distribution services. In addition, it examines the major participants in the wireline and broadcast distribution market segments and historical revenue trends for the sectors as a whole.

• 3.0 Traditional Communications Services
• 3.1 Wireline Local Services
• 3.2 Wired Long Distance Services
• 3.3 Broadcast Distribution

Printable version of Section 3.1 in PDF Format, 315 KB
Printable version of Section 3.2 in PDF Format, 212 KB
Printable version of Section 3.3 in PDF Format, 171 KB

Section 4:  Advanced Telecommunications Services

This section provides a detailed description of the advanced telecommunications services, including wireless and data/Internet services, that complement or act as substitutes for traditional wireline telephony. In addition, it examines the major participants in the wireless and data/Internet market segments as well as revenue trends and subscribers for each sector.

• 4.0 Advanced Telecommunications Services
• 4.1 Wireless
• 4.2 Data/Internet

Printable version of Section 4.1 in PDF Format, 103 KB
Printable version of Section 4.2 in PDF Format, 107 KB

Section 5: Company Financial Profiles

This section provides an overview of the corporate structure and financial performance of the major players in the Canadian communications service industries, including telecommunications services and broadcast distribution providers, as of each companies’ fiscal 2003 year-end. Section 5.1 focuses on Bell Canada Enterprises while Section 5.2 presents a profile of TELUS Corporation. Similarly, Section 5.3 and Section 5.4 analyse Rogers Communications and Shaw Communications, respectively. Section 5.5 provides financial information for the major publicly-traded telecommunications service and broadcast distribution providers for 2002 and 2003.

• 5.0 Company Financial Profiles
• 5.1 Bell Canada Enterprises Inc.
• 5.2 TELUS Corporation
• 5.3 Rogers Communications Inc.
• 5.4 Shaw Communications Inc.
• 5.5 Financial Profiles of Communications Services Companies

Printable version of Section 5.1 in PDF Format, 160 KB
Printable version of Section 5.2 in PDF Format, 145 KB
Printable version of Section 5.3 in PDF Format, 145 KB
Printable version of Section 5.4 in PDF Format, 145 KB
Printable version of Section 5.5 in PDF Format, 32 KB

Section 6: The Evolution of Competition in the Canadian Telecommunications Service Market

Section 6 summarizes the telecommunications service industry’s policy and regulatory environment.

• 6.1 Introduction
• 6.2 The 1993 Telecommunications Act
• 6.3 Major Government Policy and Other Initiatives Announced Since 1995
• 6.4 Major CRTC Decisions
• 6.5 Major Ongoing Regulator Proceedings

Printable version of Section 6 in PDF Format, 77 KB

List of Figures

List of Tables

Appendices

Authors

Glossary of Terms

Telecommunications Industry Terms