Transport Canada: Policy: Accessible Transportation

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Transport Canada > Corporate Relations > Accessible Transportation

Accessible Scheduled Intercity Bus Services Complaint Form

Name:
Address:
City:
Province:
Postal Code
Your e-mail:
Telephone Numbers
Home:
Work:
Fax (if applicable)
Date and Time of incident:
Where did the incident occur?
Name of bus operator or terminal
1. Provide a complete description of what happened:

2. Give a complete explanation of the obstacle(s) you encountered.

3. Give a description of the solution (s) you are seeking:

4. Include any other information or document you think would be helpful or useful in explaining your complaint:

5. I believe that the concern (s) outlined in this complaint constitute (s) a barrier to my mobility. I ask that the matter be resolved in accordance with Section 11 of the Intercity Bus Code of Practice.
Date:

Email: buscode@tc.gc.ca
Phone: 1-800-665-6478
TTY: 1-800-823-3823
Fax: (613) 991-6422
Mailing Address:
Transport Canada
Intergovernmental Affairs and Accessible Transportation (ACCF)
330 Sparks St.
Ottawa, Ontario
K1A 0N5