• Transport Canada's vision and mission
• Contact the department
• Official name of the department
• Minister of Transport, Infrastructure and Communities
• Deputy Minister of Transport, Infrastructure and Communities
• Transport Canada's structure
• Transport Canada's senior departmental officials
• Employment opportunities
• Transport Canada publications
• Transport Canada records
• Maps of Canada
• Transport Canada videotapes
• Exchanging links

You may also wish to visit the main FAQ site for other questions and responses organized by category.

What does Transport Canada do?

Transport Canada is the federal government department responsible for most of the transportation policies, programs and goals set by the Government of Canada to ensure that the national transportation system is safe, efficient and accessible to all its users. The department's vision statement is to have a transportation system in Canada that is recognized worldwide as safe and secure, efficient and environmentally responsible. Our mission is to serve the public interest through the promotion of a safe and secure, efficient and environmentally responsible transportation system in Canada.

How can I contact the department?

You can call the general enquiries number at 613-990-2309 or email us.

Where are Transport Canada's offices located?

Addresses and contact information for the national headquarters office, the five Regional offices and the more than 50 Transport Canada Centres are available on our offices page.

What is the official name of the department?

Department of Transport remains the official legal name of Transport Canada. However, the ministerial portfolio covers Transport, Infrastructure and Communities. The department was created in 1936 by the Department of Transport Act, which united the Department of Railways and Canals, the Department of Marine and the Civil Aviation Branch of the Department of National Defence. Transport Canada, however, is the more commonly used name for the department. Infrastructure Canada is working to help build a modern Canada, where Canadians benefit from world-class public infrastructure.

Who is the Minister of Transport, Infrastructure and Communities?

The Honourable Lawrence Cannon, Member of Parliament for Pontiac, Quebec, was appointed on February 6, 2006. His office can be reached by telephone at 613-991-0700, by fax at 613-995-0327 or email him. 

Who is the Deputy Minister of Transport, Infrastructure and Communities?

Louis Ranger was appointed on May 13, 2002. His office can be reached by telephone at 613-990-7127 or by fax at 613-991-0851.

How is Transport Canada structured?

The department consists of program and support groups working at headquarters in Ottawa and in locations across Canada. The headquarters organization is made up of a number of groups:  Policy, Safety and Security, Programs and Divestiture, and Corporate Services, as well as the Departmental General Counsel and Communications. Transport Canada's five regions - Pacific, Prairie and Northern, Ontario, Quebec, and Atlantic - are headed by regional directors general responsible for the delivery of transportation programs and services in their respective regions.

Who are the senior departmental officials of Transport Canada?

• Kristine Burr was appointed Assistant Deputy Minister, Policy, on August 15, 2002.
• Marc Grégoire was appointed Assistant Deputy Minister of Safety and Security on September 22, 2003.
• John Forster was appointed Associate Assistant Deputy Minister of Safety and Security on March 29, 2005.
• Ronald Sully was appointed Assistant Deputy Minister of Programs on January 20, 1997.
• André Morency was appointed Assistant Deputy Minister of Corporate Services on September 3,  2002.
• Philip Hurcomb was appointed Director General of Communications on January 8, 2001.
• Jacques Pigeon was appointed Departmental General Counsel on February 18, 2002.

Who are the department's regional directors general?

• Michael Henderson was appointed RDG Pacific Region on February 17, 2003. His office in Vancouver can be reached by telephone at 604-666-5848 or by fax at 604-666-7255.
• Dave Murray was appointed RDG Prairie and Northern Region on May 4, 1998. His office in Winnipeg can be reached by telephone at 204-984-8105 or by fax at 204-984-8119.
• Debra Taylor was appointed RDG Ontario Region on September 3, 2002. Her office in Toronto can be reached by telephone at 416-952-2170 or by fax at 416-952-2174.
• Nicole Pageot was appointed RDG Quebec Region on June 3, 2002. Her office in Montreal can be reached by telephone at 514-633-2716 or by fax at 514-633-2720.
• Gerry Berigan was appointed RDG Atlantic Region on February 19, 1996. His office in Moncton can be reached by telephone at 506-851-7315 or by fax at 506-851-3099.

How many people are employed in the department?

Including those who are employed in our regional offices and at headquarters in Ottawa, Transport Canada employs approximately 4,700 people across the country.

What job opportunities are available at Transport Canada and where can I find information on applying for these jobs?

Transport Canada offers a wide variety of employment and career opportunities, from clerical, technical and administrative positions at any one of our regional offices and/or Headquarters.

All applications for positions within the department are announced through the Public Service Commission. Check out the career website and "Jobs Open to the Public" link found there. Easy to follow instructions will help to guide you through the process of applying for these positions.

Those interested in positions that require certain technical expertise, such as inspectors in various fields of transportation and as aircraft certification specialists please visit our Employment opportunities site.

Students interested in Post-Secondary Co-operative Education and Internship Programs within Transport Canada can check out the Public Service Commission site and view the Co-op / Internship Programs link.

How can I get Transport Canada publications?

You can get a listing of general publications by contacting Transport Canada's Communications Group at 613-993-0055. For information on specific publications and how to order them, you can contact the Transport Canada Library and Research Services Centre at 613-998-5128, or our online publications storefront and e-billing website.

Where can I find old Transport Canada records?

The National Archives of Canada is responsible for government records of national significance and provides specialized reference services. For more information, call 613-995-5138.

Where can I get maps of Canada?

Canadian maps can be purchased from your local bookstore. In addition, the Geological Survey of Canada (GSC), which is part of Natural Resources Canada, maps the regional geologic and tectonic framework of Canada's landmass and offshore regions. GSC's maps are available through bookstores across the country. For more information, call 613-995-4342.

May I copy Transport Canada videotapes?

Transport Canada has distribution agreements that do not give unrestricted licence to copy videotapes for resale. Clips and excerpts are also protected by copyright and cannot be commercially used without written permission. For more information, call the Communications Group at 613-993-0055.

Can we exchange links?

We are unable to add a link to the Transport Canada site as it could be considered an endorsement of your website. The Government of Canada does not allow the creation of unfair competitive advantage in the private sector through the endorsement of private interests.