| Can You... |
Rate Yourself |
|
Recognize that it's quite possible you will encounter problems and react
positively when they arise?
|
|
|
Go beyond the surface to identify the real problem and define it accurately? |
|
|
Dig deeper into your problem, so as to discover the root causes and
underlying issues?
|
|
|
Use creative techniques to generate a range of possible solutions to
consider?
|
|
|
Weigh the alternatives objectively and base your chosen solution on sound
reasoning?
|
|
|
Implement the solution and follow up to ensure it's working?
|
|
