Directory of Organizations - Other Government Contacts
These are government offices that handle specific issues such as competition policy, telecommunications, transportation, financial services, food, product and road safety, bankruptcy and privacy.
- Canadian Food Inspection Agency (CFIA)
- Canadian Radio-television and Telecommunications Commission (CRTC)
- Canadian Transportation Agency (CTA)
- Competition Bureau
- Consumer Product Safety - Health Canada
- Financial Consumer Agency of Canada (FCAC)
- Office of the Superintendent of Bankruptcy
- Privacy Commissioner of Canada
- Road Safety - Transport Canada
Canadian Food Inspection Agency (CFIA)
In 1997, the Government of Canada consolidated all food inspection
services into a single federal food inspection agency. Consumers are
now able to address food inspection questions or concerns to a single
contact. The CFIA delivers all federal inspection services related to
food, animal health and plant protection.
59 Camelot Drive
Ottawa ON K1A 0Y9
Tel.: (613) 225-2342
Toll free: 1-800-442-2342
Fax: (613) 228-6601
Website: www.cfia-acia.agr.ca
Regional Contacts
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Atlantic Area Tel: (506) 851-7400 Fax: (506) 851-2689 |
Ontario Area Tel: (519) 837-9400 Fax: (519) 837-9766 |
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Quebec Area Tel: (514) 283-8888 Fax: (514) 283-3143 |
Western Area Tel: (403) 292-4301 Fax: (403) 292-5707 |
Canadian Radio-television and Telecommunications Commission
(CRTC)
The CRTC is vested with the authority to regulate and supervise all
aspects of the Canadian broadcasting system, as well as to regulate
telecommunications common carriers and service providers that fall
under federal jurisdiction.
Ottawa, Ontario
Canada, K1A 0N2
Tel.: (819) 997-0313 (Client Services)
Toll free: 1-877-249-2782
TDD: (819) 994-0423 or 1-877-909-2782
Website: www.crtc.gc.ca
Regional offices
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Dartmouth, NS Tel.: (902) 426-7997 |
Edmonton, AB Tel.: (780) 495-3224 |
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Montreal, QC Tel.: (514) 283-6607 |
Regina, SK Tel.: (306) 780-3422 |
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Toronto, ON Tel.: (416) 952-9096 |
Vancouver, BC Tel.: (604) 666-2111 TDD: (604) 666-0778 |
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Winnipeg, MB Tel.: (204) 983-6306 TDD: (204) 983-8274 |
Canadian Transportation Agency (CTA)
The Agency has a mandate to administer the economic regulatory
provisions affecting all modes of transport under federal jurisdiction
found in various Acts of Parliament. The Agency handles general
consumer issues and complaints related to air travel. It also deals
with rate and service complaints arising in the rail industry and acts
as an economic regulator for certain marine activities. Finally, the
CTA is responsible for ensuring that undue obstacles to the mobility
of persons with disabilities are removed from federally regulated
transportation services and facilities.
Ottawa ON K1A 0N9
Tel.: 1-888-222-2592
TTY: 1-800-669-5575
Fax: (819) 997-6727
Email: cta.comment@cta-otc.gc.ca
Website: www.cta-otc.gc.ca
Competition Bureau
The Competition Bureau is an independent law enforcement agency
responsible for the administration and enforcement of the
Competition
Act, the Consumer Packaging and Labelling Act, the Textile Labelling
Act and the Precious Metals Marking Act. Its role is to promote
and
maintain fair competition so that all Canadians can benefit from
competitive prices, product choice and quality services. The
organization investigates anti-competitive practices and promotes
compliance with the laws under its jurisdiction. When you or someone
you know has been the victim of deceptive business practices, you
should call the Bureau or fill out an online Inquiry Form.
Competition Bureau
50 Victoria Street
Gatineau QC K1A 0C9
Tel.: (819) 997-4282
Toll Free: 1-800-348-5358
TTY: 1-800-642-3844
Fax: (819) 997-0324
Email: compbureau@cb-bc.gc.ca
Website: www.competitionbureau.gc.ca
Consumer Product Safety - Health Canada
Health Canada helps protect the Canadian public by researching,
assessing and collaborating in the management of the health risks and
safety hazards associated with the many consumer products, including
pest management products, that Canadians use everyday.
Consumer Product Safety
Health Canada
Address Locator 0900C2
Ottawa ON K1A 0K9
Tel.: (613) 957-2991
Toll free:1-866-225-0709
Fax: (613) 941-5366
Email: info@hc-sc.gc.ca
Website: www.hc-sc.gc.ca/cps-spc/index_e.html
Regional Product Safety Offices
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Alberta and Northwest Territories Edmonton Tel.: (780) 495-2626 Toll free: 1-866-662-0666 Email: Edm_Prodsafe@hc-sc.gc.ca Calgary Tel.: (403) 292-4677 Toll free: 1-866-662-0666 Email: Cal_Prodsafe@hc-sc.gc.ca |
British Columbia and Yukon Tel.: (604) 666-5003 Toll free: 1-866-662-0666 Email: Bby_Prodsafe@hc-sc.gc.ca |
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Manitoba Tel.: (204) 983-5490 Toll free: 1-866-662-0666 Email: Mb_Prodsafe@hc-sc.gc.ca |
New Brunswick and Prince Edward Island Tel.: (506) 851-6638 Toll free: 1-866-662-0666 Email: Atlantic_ProdSafe@hc-sc.gc.ca |
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Newfoundland and Labrador Tel.: (709) 772-4050 Toll free: 1-866-662-0666 Email: Atlantic_ProdSafe@hc-sc.gc.ca |
Nova Scotia Tel.: (902) 426-8300 Toll free: 1-866-662-0666 Email: Atlantic_ProdSafe@hc-sc.gc.ca |
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Ontario and Nunavut Toronto Tel.: (416) 973-4705 Toll free: 1-866-662-0666 Email: Tor_Prodsafe@hc-sc.gc.ca Hamilton Tel.: (905) 572-2845 Toll free: 1-866-662-0666 Email: Tor_Prodsafe@hc-sc.gc.ca |
Quebec Longueuil Tel.: (450) 646-1353 Toll free: 1-866-662-0666 Email: Quebec_Prod@hc-sc.gc.ca Québec City Tel.: (418) 648-4327 Toll free: 1-866-662-0666 Email: Quebec_Prod@hc-sc.gc.ca |
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Saskatchewan Tel.: (306) 975-4502 Toll free: 1-866-662-0666 Email: Sk_Prodsafe@hc-sc.gc.ca |
Financial Consumer Agency of Canada (FCAC)
FCAC works to protect and educate consumers in the area of financial
services, providing consumer information and overseeing financial
institutions to ensure that they comply with federal consumer
protection measures.
6th Floor, 427 Laurier Avenue West
Ottawa ON K1R 1B9
Tel.: (613) 996-5454
Toll free: 1-866-461-FCAC (3222)
Fax: (613) 941-1436
Toll free: 1-866-814-2224
Website: www.fcac-acfc.gc.ca
Road Safety - Transport Canada
Transport Canada, in cooperation with provincial and territorial
governments and national safety organizations, works to improve road
safety in Canada. The Road Safety Directorate has a broad range of
responsibilities that are of interest to the public. Its mandate is to
reduce the deaths, injuries, damage to property and the environment,
health impairment and energy consumption resulting from the use of
motor vehicles in Canada.
Road Safety Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa ON K1A 0N5
Tel.: (613) 990-2309
TTY: Toll free: 1-888-675-6863
Website: www.tc.gc.ca/roadsafety
General information and road safety (including air bags, anti-lock brakes, tires and winter driving): Tel.: 1-800-333-0371 or (613) 998-8616
Regional offices - Road Safety
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Pacific Region - Road (British Columbia) Tel.: (604) 666-3518 Fax: (604) 666-7255 Website: www.tc.gc.ca/pacific/road/menu.htm |
Prairie and Northern Region - Surface Transportation
(Alberta, Saskatchewan, Manitoba, Yukon, Northwest Territories
and Nunavut) Tel.: (204) 983-3152 Toll free: 1-888-463-0521 Website: www.tc.gc.ca/prairieand northern/surface/menu.htm |
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Ontario Region 20 Toronto Street, Suite 600 Toronto ON M5C 2B8 Website: www.tc.gc.ca/Ontario Region/en/menu.htm |
Quebec Region - Road Transport 700 Leigh Capreol, Zone 3A Dorval QC H4Y 1G7 Website: www.tc.gc.ca/quebec/en/road/menu.htm |
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Atlantic Region - Road Transport (New Brunswick, Prince
Edward Island, Nova Scotia, and Newfoundland and
Labrador) PO Box 42 Moncton NB E1C 8K6 Website: www.tc.gc.ca/atl/en/menu.htm |
Privacy Commissioner of Canada
The Commissioner is an advocate for the privacy rights of Canadians.
The mandate includes: investigating complaints and conducting audits
under two federal laws; publishing information about personal
information-handling practices in the public and private sector;
conducting research into privacy issues; and promoting awareness and
understanding of privacy issues by the Canadian public. The
Commissioner works independently from any other part of the government
to investigate complaints from individuals with respect to the federal
public sector and the private sector.
Phone: (613) 995-8210
Toll-free: 1-800-282-1376
Fax: (613) 947-6850
TTY: (613) 992-9190
Website: www.privcom.gc.ca
Office of the Superintendent of Bankruptcy
The Office of the Superintendent of Bankruptcy helps ensure that
bankruptcies and insolvencies are conducted in a professional, open,
impartial and fair manner. The Office's responsibilities include
supervising the administration of estates in bankruptcy, commercial
reorganizations, consumer proposals and receiverships; maintaining a
publicly accessible record of bankruptcy and insolvency proceedings;
recording and investigating complaints, licensing of private sector
trustees to administer estates and the appointment of administrators
of consumer proposals and setting and enforcing professional standards
for the administration of estates.
National Headquarters
Industry Canada
Office of the Superintendent of Bankruptcy
8th Floor, Jean Edmonds Towers South
365 Laurier Avenue West
Ottawa ON K1A 0C8
Tel.: (613) 941-1000
Fax: (613) 941-2862
Website: www.osb-bsf.ic.gc.ca
Name Search Services
Tel.: (613) 941-2863
Fax: (613) 941-9490
Office of the Superintendent of Bankruptcy (by Province)
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Alberta Calgary Tel.: (403) 292-5607 Fax: (403) 292-5188 Edmonton Tel.: (780) 495-2476 Fax: (780) 495-2466 |
British Columbia Vancouver Tel.: (604) 666-5007 Fax: (604) 666-4610 |
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Manitoba Tel.: (204) 983-3229 Fax: (204) 983-8904 |
Nova Scotia Tel.: (902) 426-2900 Fax: (902) 426-7275 |
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Ontario Ottawa Tel.: (613) 995-2994 Fax: (613) 996-0949 Toronto Tel.: (416) 973-6486 Fax: (416) 973-7440 Hamilton Tel.: (905) 572-2847 Fax: (905) 572-4066 London Tel.: (519) 645-4034 Fax: (519) 645-5139 |
Quebec Ville de Québec Tel.: (418) 648-4280 Fax: (418) 648-4120 Sherbrooke Tel.: (819) 564-5742 Fax: (819) 564-4299 Montréal Tel.: (514) 283-6192 Fax: (514) 283-9795 |
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Saskatchewan Regina Tel.: (306) 780-5391 Fax: (306) 780-6947 Saskatoon Tel.: (306) 975-4298 Fax: (306) 975-5317 |
