Browsing the Canadian Ice Service (CIS) web site can be made easier by the use of the top navigation bar and the convenient links on the on the left hand side of each page.

The layout of the CIS web site is easily accessible through the Site Map. To assist you in the use of the Environment Canada search engine please see the Search page for complete directions.

Before you call us, we invite you to read our Frequently Asked Questions. Many of your concerns may already have been addressed.

To understand how our ice products work such as charts, bulletins and radar images, please read our Ice Terminology and Ice Codes pages.

If you are unable to locate the information on programmes and services you require please e-mail the Canadian Ice Service at cis-scg.client@ec.gc.ca or call us at 1-800-767-2885 during regular business hours 08:00 to 16:00.

Visit the About Us page to learn more about the Canadian Ice Service.

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Last Updated: 2003-03-18

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