Comments / concerns about Metro Vancouver Taxi service? CLICK HERE Welcome! Whether you are a consumer or a business, please take the time to look through the website. If you have any questions or can't find what you are looking for, please call the toll free line at 1 888 564-9963 and leave a message. One of our friendly inquiry officers will return your call as soon as possible. Please click here to find out the benefits of registering as a user on this website. Consumer Tips Business Tips The Business Practices and Consumer Protection Authority of British Columbia (BPCPA) is the only organization of its kind in Canada. The BPCPA of BC protects consumers and encourages fair business practices by: - Responding to inquiries and complaints from BC consumers and businesses;
- Educating consumers and businesses about their rights and responsibilities;
- Licensing specific industries;
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- Investigating alleged violations of consumer protection laws and following up with progressive enforcement action; and
- Recommending enhancements to BC's consumer protection laws to the provincial government.
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