Diagnostic Tools
Evaluate your e-business readiness and determine the next steps needed to implement your e-business strategy through the use of a variety of simple e-business diagnostic tools.
Return on Investment
Determining the return on investment (ROI) can be crucial in the decision to invest in a new information technology. However, it is not an easy process — many of the benefits are intangible and difficult to quantify. This section covers many of the issues that need to be addressed when contemplating an ROI analysis. It also offers a comprehensive spreadsheet (in MS Excel format), best suited to medium-sized and large firms, to assist in the analysis.