The "Information Handbook for Employment Insurance Board of Referees" is available in PDF format - the file can be opened with the freely available Acrobat Reader.

Table of Contents

Purpose of this handbook

1. Canada Employment Insurance Commission
2. The Commission's legislative and administrative powers under the Employment Insurance Act and Regulations
3. Overview of the EI system

   3.1 Applying for Employment Insurance benefits
   3.2 The Commission's determination of eligibility for EI benefits

4. The EI appeal system
5. Appeals to the EI Board of Referees

   5.1 Delayed appeals to the EI Boards of Referees
   

6. Role of the EI Boards of Referees
7. Service pledge
8. The hearing room
9. Adjourning the hearing
10. Attending the hearing

    10.1 Attendance of the claimant or employer
    10.2 Attendance of the Commission
    10.3 Board of Referees quorum

11. Telephone and video conference hearings
12. Conducting the hearing
13. Taping the hearing
14. Deliberations of the Board of Referees and decision writing
15. Implementing the Board's decision
16. Request for reconsideration and de novo hearings

    16.1 Request for reconsideration
    16.2 De novo hearings
    

17. Media access
18. Impact of the Canadian Charter of Rights and Freedoms
19. Appointments to EI Boards of Referees
20. Continuing eligibility as a Board member
21. Renewal
22. Conflict of interest
23. Privacy
24. Security clearance
25. Remuneration and allowances