Who We Are

The Office of the Umpire is an administrative tribunal that manages the national tribunal proceedings of the Employment Insurance Appeals Program according to Umpires' rules and procedures, the Employment Insurance (E.I.) Act and Regulations, and court practices and procedures. We provide advice and services to Federal Court of Canada Judges and Deputy Umpires, litigants, and lawyers with the aim of ensuring the public's right to justice.

One of our primary functions is to schedule and notify appellants and interested parties of their hearings. We also:

• ensure the completeness of the appeal documents;
• assist Umpires at the hearings;
• issue Umpires' decisions;
• and , handle all other related matters dealing with the court.

If you have any questions concerning your appeal, you can reach us at 1-888-632-3050 from 8:30 a.m. to 4:30 p.m. E.S.T., Monday to Friday. You can also leave a message on the voice message system outside of working hours. You may also send us a fax at (613) 995-5008.

Office of the Umpire
Employment Insurance Act
P.O. Box 8966
Ottawa, Ontario
K1G 3J2