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10 Essentials to Get That Job

10 Essentials to Get That Job (print version - pdf)

Table Of Contents

Contents

Acknowledgements

Introduction 

1st Essential:  Job Market Information
                     Current News for Persons with Disabilities

2nd Essential:  Strategies to Get a Job
                      Competing with Everyone Else - What Sets You Apart

3rd Essential:  Skills and Strengths to Match a Job
                     Everyone Has Abilities

4th Essential:  A Résumé That Sells
                     Making the Most of Your Abilities

5th Essential:  A Dynamic Cover Letter
                     The Power of The Written Word

6th Essential:  A Successful Interview
                     Dealing with Disclosure

7th Essential:  Promote Yourself
                     Challenging the Boundaries

8th Essential:  A Creative Job Search
                     Turn Your Abilities into Career Success

9th Essential:  Success In The Workplace
                      Keeping That Job

10th Essential: Making Your Own Job
                      Transition to Independence - Self-employment

Resource Information and Web Sites

ACKNOWLEDGMENTS

10 Essentials to Get That Job! An Employment Guide for Persons with Disabilities, reflects the input of many people. Representatives of agencies, employer organizations and consumers provided us with valuable comments and advice during the writing process. Like a job search, this publication has undergone a journey of its own. The guidebook was the inspiration of Gloria Hughes in Peel, Halton, Dufferin HRDC and first focused on youth. Marianne Malinowski, from the same region enthusiastically adapted the information for persons with disabilities. The guidebook traveled further on its path when a need was identified for the City of Toronto. This version is sponsored by the Ontario Region of HRDC and will ensure that the guidebook becomes accessible to a greater number of persons with disabilities.

A special thanks to the Coalition for Persons with Disabilities in Peel, Halton, Dufferin and the Consortium for Persons with Disabilities in Toronto who have been supportive in assuring information is current and relevant.

A word from the authors to our readers…

74% of adults with a disability are unemployed or under-employed. Thus, securing employment isn't just about getting a job. It's about matching abilities with opportunities, it's about finding a flexible employer and it's about having the latest information and assistance to compete in a slowly changing work environment.

As employment specialists, we are dedicated to providing you with as much information as possible to make your search successful. We invite you to use this guidebook or the corresponding web site, CD and audiocassette as a resource, a reference or as a means of creating your personal employment plan. Enjoy!

Debby Bales, Dawn Braddock and Deborah Dennison

For more information, please contact EYG, at
905 333 0868, 905 337 3122 or 905 333 5731


Distribution in its copyright form is restricted. Reproduction for commercial or training purposes shall not be made without permission.

 

Enterprise for Youth Group                        Coalition                    Government of Canada

 

Introduction

Getting a job you enjoy is difficult at the best of times. Being a job seeker who is also disabled, adds an extra dimension to the process.

There are several issues that make it more challenging for you. For example, confidence in yourself, perceptions employers may have and the need to compensate for your limitations.

These issues and everything that is involved in completing a successful job search may make the process seem like a maze. There are many options but you may be unsure about which route to take.

We have provided a guidebook that includes directions to get and keep the job you want. We call these directions - essentials.

There are 10 essentials, which contain information necessary to secure employment. Each one describes what you need, how to get it and what to do with it.
Join us as we guide you through the maze into the world of meaningful employment.

Good luck!

 

1st Essential: Job Market Information

Only about 25% of working age, disabled Canadians are employed. What does it mean to be disabled? A disability is traditionally defined as any lasting impairment or some important life activity. Apply this to a job search and you've got a major challenge.
However, this challenge can be divided into two components: the inside challenge, which is how you view your abilities, and the outside challenge, which is how you deal with fear, ignorance and possible discrimination toward you.
Several tasks lie ahead of you. One of them will be to educate potential employers and fellow employees so that they see you for your abilities. You will want to find and keep work that suits you and allows you to thrive. You will want to become employable for who and what you are.
The good news is that at any one time there are thousands of employment opportunities available. To find the ones that are the most satisfying for you, first answer the following four critical questions:

What Jobs are in Demand?

Because today's job market is changing, there are new opportunities for job seekers. Here are 5 areas to consider:

How Can You Find the Jobs?

Start by visiting a Human Resource Centre to gather information about the labour market. Ask for someone to assist you with information containing both global indicators and local trends and jobs. If a visit presents a challenge for you and you are on line, then the HRDC web site will supply you with necessary information.

Are you aware that many companies make it a policy to hire persons with disabilities? Find out who they are and make sure you include them in your search.

What Skills do You Need?

Employment growth is becoming concentrated between high and low-skilled occupations.

Jobs demanding higher skills require special training and include positions in technology, real estate and business services.

Jobs demanding less specialized training include areas such as retail, hospitality, and some manufacturing positions.

Today, being computer literate is almost as critical as being skilled in reading, writing, and numeracy.


How do You Convince an Employer to Hire You?

First you need to work on dispelling the myths some employers may share. Here are three common ones:

Myth #1: Employees with disabilities are not as productive as employees without disabilities.
Fact: Studies have shown that 90% were rated as average or above average in performance of job duties.

Myth #2: People with disabilities are "different".
Fact: People with disabilities are unique individuals as are people without disabilities. They are no more "different" than anyone else.

Myth #3: People with disabilities will take more time off from work because of their disability.
Fact: People with disabilities work just as hard and take less time off than their fellow employees.


Where do you fit in the mix?

With improved access to workplaces, more enlightened employers and better assistive devices, Canadian job seekers who are disabled are finding themselves open to the largest range of employment opportunities thus far.

Your keys to unlock job market information

What do you do now?

The 1st Essential is ...
Relevant data about the job market you are entering.


2nd Essential: Strategies to Get a Job

About 16% or over 4 million Canadians report some level of disability. Therefore, it's a good idea to come up with a strategy to get the right job that fits with your talents and interests. In other words, if you have a plan to get what you want, and know when you want it, you will dramatically increase your chances of success.

Successful people have a strategy in order to achieve the goals that they set for themselves.

What does a good strategy look like?

First, start by defining what success means for you. If you don't do this, you won't know when to celebrate!

To define success, you need to be very clear about what you want. This means setting goals.

To be effective, goals need to be SMART

 

A short term goal can get you a job. However, one, three and five-year goals will be required to attain a successful career. Before you write down your employment goals, make sure you take into consideration your skills, qualifications, contacts, interests and any barriers you think you face.

Every Strategy Needs a Plan of Action!

A short term goal can get you a job. However, one, three and five-year goals will be required to attain a successful career. Before you write down your employment goals, make sure you take into consideration your skills, qualifications, contacts, interests and any barriers you think you face.

Action Plan

1) Employment Goal - Set one!
2) Tasks - Make a list of everything needed to accomplish your goal.
3) Now get busy- put your plan to work
Evaluate your plan for effectiveness. At the end of each day, week or month, check to see what worked and what still needs to be done.

Remember, the purpose of an action plan is to find a manageable way to achieve your short and long-term goals.


Your keys to Successful Job Strategies


What Do You Do Now?

The 2nd Essential is ...
A strategy that includes a detailed Action Plan

3rd Essential: Skills and Strengths That Match a Job

First and foremost, employers look for versatility and a good fit between your skills and the skills required for the job. They then take into account other variables such as physical, mental or emotional issues.

Therefore, knowing your skills and your strengths is an important part of the job search process, especially if you have a disability.

What's involved in a skills assessment?

A skills assessment will answer the following questions:

1) What are your skills and strengths?
2) What does your chosen career require?
3) What skills do you still need?

Review the Skills Assessment to determine how you fit with your career choice. Is there a gap in what you know and what you need? If so you can:

What are employers really looking for?

Besides the skills required for a specific career, employers need to be convinced that you have the attitude and behaviours to make a valuable contribution to their company.

The Conference Board of Canada studied the Canadian work force to determine what employers are really looking for. From this information they created an Employability Skills Profile which identified several critical skills you'll need when looking for a job.

Employability Skills Profile

Academic Skills

Those skills that provide the basic foundation to get, keep, and progress
in a job.
You must be able to:

Communicate:

Understand and speak the languages in which business is conducted.
Listen to understand and learn.
Read, comprehend, and use written materials, including graphs, charts, and displays.
Write effectively in the languages in which business is conducted.

Think:

Think critically and act logically to evaluate situations, solve problems and make decisions.
Understand and solve problems involving mathematics and use the results.
Use technology, instruments, tools, and information systems effectively.
Access and apply specialized knowledge from various fields (e.g., skilled trades, technology, physical sciences, arts, and social sciences)
Learn:
Continue to learn for life.

Management Skills

The combination of skills, attitudes, and behaviours required to get, keep and progress in a job.
You must demonstrate:

Positive Attitudes and Behaviours:

Self-esteem and confidence.
Honesty, integrity,
and personal ethics.
A positive attitude toward learning, growth, and personal health.
Initiative, energy, and persistence to get the job done.

Responsibility:

The ability to set goals and priorities in work and personal life.
The ability to plan and manage time, money, and other resources to achieve goals.
Accountability for actions taken.

Adaptability:

A positive attitude toward change
Recognition of and respect for people's diversity and individual differences.
The ability to identify and suggest new ideas to get the job done - creativity.

Teamwork Skills

Those skills needed to work with others in a job.

You must be able to:

Work with Others:

Understand and contribute to the organization's goal.
Understand and work within the culture of the group.
Plan and make decisions with others and support outcomes.
Respect the thoughts and opinions of others in the group.
Exercise "give and take" to achieve group results.
Seek a team approach as appropriate.
Lead when appropriate, mobilizing the group for high performance.

 

Your Keys to Assessing Individual Skills and Strengths

What Do You Know?

The 3rd Essential is ...
An assessment of your skills and strengths.

4th Essential: A Résumé That Sells

Your résumé is an opportunity to make the most of your abilities. Think of your résumé as a 1 or 2 page marketing tool that promotes you!

You only have a few seconds for the reader to evaluate your accomplishments, experiences, education, and interests. You'll get invited to an interview if your résumé shows how you fit into an employer's picture.

Which résumé format is best?

Whatever format you choose, keep in mind that the purpose is to promote your product - YOU!

Different formats work better for different jobs and for different people. Here are three commonly used formats:

Sample Combination Résumé

Bonnie Keen
75 Irwin Drive
Oakville, Ontario M5T 1M6
(416) 111-1234

Professional Strengths

Education

1998     Bachelor of Education, Senior - Science
             University of Toronto, Faculty of Education
1995     Bachelor of Science (Honours) University of Toronto


Additional Qualifications

1998    Special Education Program (Part 1)


Professional Experience
Classroom Teaching

 

Bonnie Keen                                                                       Page Two           

Related Employment

Science Instructor, Science Today Program
(6 month contract)

Affiliations

Member Environmental Protection Committee, GTA
Participated - Information Technology Project
Science Network Community Group

Skills

Interests

Environmental Protection Reading

Note: Your résumé is not a review of your life and all you have done. Instead, it highlights the value you bring to an organization.

1) If you are uncertain as to which format works best for you, follow the outline for the combination résumé.

2) It is essential that you be specific on your résumé.

3) Describe what you did at a previous job rather than your job title.

4) Even if you have no previous experience, you still possess skills that are in demand.


Try to make your résumé a reflection of what employers are really looking for.

Demonstrate how you think ...

You Are:

  In contact with your friends and often organize social outings or group events

For Your Résumé:

 Excellent communication

 Effective at networking

 Good organizational skills

Describe how you act ...

You Are:

 Careful with money, making your income strech to meet your many expenses

For Your Résumé:

 Excelletn budgeting skills

 The ability to be resourceful

Show how you work with others ...

You Are:

 An active member of an organization, committee or club

For Your Résumé:

 Enjoy being a member of a team

 Challenged by new situations


Typical Résumé

Headings                               Contents

Identification                           Your name, address, contact numbers and e-mail

Highlights of Qualifications      Years of experience, Top Skills, Personal Attributes

Relevant Experience                Company name and location, Years worked, Title and/or skills

Education and Training            Last level of education, Relevant courses, workshops, and seminars

Interests and Volunteer Work   Achievements/awards, Special Interest, Committees, Projects

References                             "Available Upon Request"

Action words should also be included in a résumé. These consist of descriptive words that add power to your message.

 

Action Words

A-D accomplished authored constructed acquired authorized consulted acted balanced contributed adapted briefed controlled administered calculated co-ordinated advised cared for corresponded advocated catalogued created aided categorized critiqued analyzed chaired customized anticipated clarified decided applied coached delegated appointed collaborated demonstrated appraised collected designed arbitrated communicated determined arranged compiled developed assessed composed devised assigned computed dispatched assisted conceptualized distributed attained conducted drafted audited consolidated

E-P edited identified moderated enabled illustrated monitored encouraged implemented motivated engineered improved negotiated established incorporated operated evaluated increased organized examined influenced originated expanded informed participated expedited initiated performed explained inspected persuaded extracted installed pioneered facilitated instituted planned familiarized instructed prepared financed integrated prevailed forecasted interacted printed formulated interpreted prioritized founded invented programmed generated investigated projected guided located promoted handled maintained publicized purchased

R-Z recorded revitalized surveyed recommended scheduled synthesized recruited searched taught rectified selected tested referred shaped transformed regulated simplified translated rehabilitated solved tutored remodeled specified united reorganized stimulated updated reported succeeded upgraded researched summarized validated restored supervised verified revised supported volunteered reviewed

 

What about References?

References are extremely important and help an employer make the final hiring decisions. So choose them with care!

Here are a few tips about references:

Your keys to a successful résumé

What do you do now?

The 4th Essential is ...
A résumé that sets you apart from the crowd.

5th Essential: A Dynamic Cover Letter

A cover letter accompanies your résumé and gives it a personal touch. It provides a brief outline of your professional and personal attributes as they relate to the position you are applying for. Ideally, it will catch the interest of the employer enough to read your résumé.

A Typical Cover Letter

Your Address        Street, city, postal code     
Today's Date         Month, day, year
Addressee             Name, title, address
Salutation              ie: Dear Mr. Paul O'Toole:

1st Paragraph          

2nd Paragraph

3rd Paragraph

4th Paragraph

Closing ie:    Sincerely or Yours Truly
                   your name

 

Example Cover Letter

Bonnie Keen
75 Irwin Dr.
Oakville, Ontario. M5T 1M6
(416) 111-1234

Current Date

Superintendent of Personnel
Toronto District School Board
2 Teacher's Circle
Toronto, Ontario 2L1 E3R

Dear Mr. Learn:

Please accept the enclosed résumé for a teaching position with the Toronto District School Board. With my strong academic background in Science and my teaching experience with students of various abilities, I would make an immediate contribution to you students' educational experience.
My Bachelor of Education (Senior Level) degree, supported by solid experience gained as an instructor with the Science Today Program, would benefit your science students. I have continually tried to link the students' world to the classroom.

I consider myself to be a committed individual with strong written and oral communication skills. An enthusiastic and innovative approach allows me to undertake any task assigned efficiently. I am able to focus not only immediate tasks but also to contribute to both short and long-term outcomes. I recognize that an excellent teacher is one who not only has the ability to teach, but to learn.

I look forward to an opportunity to meet with you to discuss my teaching philosophy and benefits I can provide to Toronto District School Board. I will follow up with you in the next week.

Yours in Education,


B. Keen
encl.

Your keys to a successful cover letter

What do you do now?

The 5th Essential is ...
An impressive cover letter

6th Essential: A Successful Interview

Congratulations if you have been invited to an interview! Reaching this stage means an opportunity to personally present your skills to an employer and to show how you can bring value to their organization. Make the most of it!

This is a time when you and an employer come face to face with each other and can make personal and professional judgements about each other. Since many people with disabilities go through the interview process successfully, it is important to learn what they do and how they do it.

How can you stand out from the competition?

Because you have a disability, you face tougher competition for each job. One way to stand out is to have a clear idea of what you can do to create value for the organization.

Demonstrate how you can get new customers, keep existing customers or help the business run more profitably. These are benefits to any employer and will set you apart from other applicants.

Sometimes employers don't hire people with disabilities because they are afraid of what it involves and they don't know how to ask.

Your first task is to figure out how to alleviate this fear. Go prepared to address four basic questions:

1) What can you do?
These are your abilities as they relate to the requirements of the position. Don't forget to add other attributes that reflect on you as a person.

2) What can't you do?
If you are limited seriously in any way, be up front and make sure you state what these limitations are.

3) How can you overcome what you have difficulty doing?
Remember to include the things you do that compensate for things you can't do. For example, if you are deaf describe how you are adept a lip reading or use a Hearing Ear Dog, the TTY or Bell Canada Relay Service.

4) What are the benefits in hiring a person with a disability?
Talk about statistics that favour the hiring of disabled workers, the financial incentives and other reasons like your personal attitude toward work.

Your second task is to commit to some solid preparation.The following tips will assist you;

How do you get an employer to ask you the tough questions?

The "tough questions" are the ones pertaining to hiring a person with a disability. They are the ones all employees want to ask, but often don't. It is important to get these on the table, so you have a chance to address them. Here are some examples:

Q: What if I hire a person with a disability but there is a problem about adapting the workplace or job to their limitations?

A: A"I am confident that I can do the job and if there is a particular task that might give me a problem, I am usually able to figure out a way to get it accomplished. Give me a day or two to work on it. Also, currently there is government assistance to provide equipment adaptations."

Q: What if I hire this person and they don't work out? Will I be able to let them go without a lot of trouble?

A: A Lou Harris poll concluded: "Nearly all disabled people do their job as well or better than other employees doing the same jobs. So, if you are willing to take a chance on me, I'll do my very best."

Q: Will my insurance go up?

A: "Not likely. Not one insurance company is known to have increased the premiums because the company hired a person with a disability."

Q: How will this disabled person get along with the other employees?

A: "I tend to develop a natural rapport with my fellow workers. I am comfortable with them and they are comfortable with me. Getting along has never been an issue."

Q: I don't exactly understand what this person's disability is an I am afraid to ask.

A: Don't give just the title of your disability, explain it and what you can do and how you work around the disability. "I have cerebral palsy. In my case this means I have profound weakness in my legs and lower body. Sometimes I rely on a walker. It does not affect how I think, solve problems or have fun."

Q: Will this disabled person be away a lot or prone to accidents on the job?

A: Offer your own safety and attendance record.
"Like lots of people with disabilities, we offer a better than average safety record. I'm very proud of my own."

Q: How will this person get to work on time?

A: "I will work out in advance a reliable transportation system. I always have."

What else should you know?

Realistically, the interview has three basic stages. The Arrival, The Interview, and the Finale. Each stage is outlined below.

The Arrival:

The Interview:

During the interview, make sure that you answer "the four questions", as well as, "the tough" ones, especially if your disability is visible.

The Finale:

How do you deal with disclosure?

Many job seekers often wonder if, when, and how to mention their disability, especially if it is not visible.

If..
Employers do not like surprises. Nor is it fair to hide something that could effect your job performance or the safety of others. Ultimately, to disclose or not is up to you, however it is wise to know where you stand legally. Here is what the Human Rights Commission has to say...
"A disability is only relevant to the job ability if it:

When...
Generally, if you do not require special accommodation and you feel your performance will not be unduly affected by your disability, then most experts recommend not to disclose. At least until an offer is made.

How...
As honestly and factually as possible is the recommended procedure. Remember your role as an educator for your particular disability. Also, by displaying a sense of humour/and or a positive attitude toward your disability, you are communicating a desire to get on with the important issue, like how well you do the job.

Your keys to interview success

The focus of your interview should be you, not your disability.
Remember to take with you...

What do you do now?

The 6th Essential is ...
Relevant interview questions and winning answers.

7th Essential: Promote Yourself

Statistics tell us that very few jobs come from newspapers, classified ads or employment agencies. In fact, most of them are found through contacts.

Start by marketing yourself. "Who you know" will get you to the door step. "What you know" will get you through the door.

How do you market yourself

The first step in marketing yourself is to tap into your network. Your goal is to find contacts that will lead you to employment.

Everyone knows at least 100 people. These are friends, family and acquaintances. They are the greatest place to start because you know them and they know you.

You may need to go further by joining professional and/or community organizations, such as volunteer groups, service clubs and business associations.

How do you get yourself connected?

A networking statement reflects who you are and the type of work that you want to do.

Let's look at one Ingrid Svenson created. She would use this one when meeting someone new.

Hi
I'm Ingrid Svenson. I'm very handy at cleaning and enjoy meeting people. I'd like to find a job helping out in a restaurant that is on a public transportation route.

 

A networking statement is:
1) Simply stated
2) Short
3) Jargon free
4) Memorable

Where do you use your networking statement?

Your keys to networking success

What do you do now?


The 7th Essential is ...
A memorable networking statement.

8th Essential: A Creative Job Search

Statistics tell us that about 15% of all jobs are advertised. The remaining 85% are part of the hidden job market that can be accessed through a creative job search.

How do you find the hidden jobs?

1) Networking
Networking is one of the most effective ways to begin your job search.

2) Information Interviews
The key here is not to ask for a job, but to gather information for the future. Always remember to

3) Volunteering
Volunteering can be a creative job strategy when you have set your goals but a gap exists in achieving them. In order to increase both your skills and get some experience, perhaps the answer is volunteering.

4) Using the Internet
In order to cover the global market with your resume, put it "online". The Job Bank is a free service that connects employers with employees.

The Internet can also be an amazing source of information about any company that has a web site.

Your keys to a creative job search

What do you do now?

The 8th Essential is ...
A list of alternative sources for your job search.

9th Essential: Success in the Workplace

Whether your new job is a stepping stone in your journey to reaching your long-term goals or it is your destination, you will want to do everything possible to make the most of it.

How do you act at work?

Tips for business etiquette:
1) Be on time, everytime
2) Dress according to what the job requires (not less)
3) Stay positive and have a good attitude
4) Honour your commitments

What does it mean to have a good attitude at work?

The following are some traits that reflect a positive attitude:

What else should you know?

Basically, success in the workplace hinges on three key factors:

If you can demonstrate all three, you can go anywhere!

A word about assistive devices

Do you know everything about devices that can assist you in doing your job in a way that meets your employer's expectations?

In Ontario there are several associations or agencies that include "assistive devices" as part of their service. As well there are three programs to check out.

1. The ADP Program (Assistive Devices Program).

The ADP operates in co-operation with the Ontario Ministry of Health. If you qualify they will supply you with reading and writing aids as well as personal information and management systems.

2. The ODSP (Ontario Disability Support Program).

This program provides people with disabilities the supports they need to get and keep a job. Talk to a counsellor at your local Ministry of Community and Social Services office to see if you are eligible for "employment supports". There is a range of services, including interpretative assistance, technical aids, and transportation assistance.

3. The ATRC (Adaptive and Technology Resource Centre).

This centre does research and development for innovative solutions to the accessibility challenge. They specialize in work enhancement through technology. For example, they supply mini keyboards for people with limited hand movement and screen readers to persons who are blind.

Note: If you are bringing technical aids or assistive devices in a workplace, check with your employer to ensure compatibility.

Tips about searching for an employment support

See the resource section for contact numbers.

What do you say to your new boss?

Whenever you need assistance to perform your job, make sure you let your employer know about it. They may be able to supply helpful information about adapting their workplace to the new technology.


Your keys to workplace success.

What do you do now?

The 9th Essential is ...
Tips and strategies to keep yourself in demand.

10th Essential: Make Your Own Job

Making your own job means choosing self-employment as a alternative way of making a living. Is this lifestyle for you? More and more, people are investigating the option of self-employment. According to Statistics Canada, there are 2.3 million small businesses in Canada - most of them are home-based, one person companies.

What's involved in starting your own business?

1) First
Check out the feasibility of your idea. Ask people if this is a good product or service that they are likely to buy, at a price that you can afford to sell it at. When exploring feasibility, take a careful look at your competition. What are they doing right and where might you improve or be different from them? Customers buy benefits! Know what motivates your customers to buy from you.

2) Second
Let your customers know you exist. To do that you will need strategies for networking, selling and promotion. To be effective in marketing your product, you will need a clear idea of who will buy from you. This is called a customer profile.

3) Third
Make sure you are personally and financially ready to start a business of your own. Successful entrepreneurs are persistent, have the discipline to self-manage a business and most importantly, know when to ask for help. They also understand the importance of planning for their success, and this means writing it down!
If you are comfortable with your personal readiness, check out your financial situation. Also, ask yourself if you can survive until your business can afford to pay you.

The keys to making your own job

What do you do now?

The 10th Essential is …
A plan for self-employment.

Resource Information and Web Sites

Persons with Disabilities Resources