You may contact the OCRT in any of the following ways. If you are contacting us about an appeal, please include your name, address and telephone number in any correspondence. When sending us information by mail, please include your Social Insurance Number (SIN).

• By Mail
• By Telephone
• By TTY
• By Fax
• By E-mail
• Contacting Your Client Service Officer

By Mail:

Office of the Commissioner of Review Tribunals (CPP/OAS)
P.O. Box 8250, Station "T"
Ottawa, ON K1G 5S5

By Telephone:

1-800-363-0076
Free of charge in Canada and USA

Outside of Canada and USA, call collect
1-613-946-0320

7:30 a.m. to 5 p.m. Eastern Time

When calling, please have your Social Insurance Number (SIN) ready.

By TTY:

1-866-203-7625
Free of charge in Canada and USA

Outside of Canada and USA, call collect
1-613-954-5178

7:30 a.m. to 5 p.m. Eastern Time

By Fax:

1-866-263-7918
Free of charge in Canada and USA

Outside of Canada and USA, call collect
001-1-613-941-3348

By E-mail:

We recommend that you do not include your Social Insurance Number (SIN) in any electronic correspondence. You may include your Appeal number which is located in the top right corner of all correspondence from our office.

info@ocrt-bctr.gc.ca

Contacting Your Client Service Officer

If you have filed an appeal, the name of your Client Service Officer is on the letter we sent to tell you of your hearing date. To speak to your Client Service Officer directly, call the OCRT telephone number given above and ask for them by name.