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Frequently Asked Questions

Preparing for the Hearing


Q2.1
What should I do to prepare for the hearing?

A2.1

You should read the Hearing File and make sure it contains everything you need to help your case. If you have a Representative, go over the Hearing File with that person. Be sure to get any additional information you will need to support your position before the hearing. See How to Appeal.

Q2.2
How do I find out about the legislation that affects my appeal?

A2.2

If you have questions, contact the Office of the Commissioner of Review Tribunals for assistance, or visit these web sites for more information:

Q2.3
The papers you sent me aren't complete. I've sent more than this to the Department. Where are they?

A2.3

We sent you all of the papers we received from Social Development Canada. Call your Client Service Officer to tell us which papers are missing. We will contact SDC to find out what happened.

Q2.4
I have been waiting for a long time. When will my appeal be heard?

A2.4

Although we were not involved when you made your application for benefits, we will do our best to make sure that everything moves quickly for your appeal to the Review Tribunal. It usually takes about six to eight months from the time we receive your appeal request for a hearing to be held and for you to receive a decision (see Timeframe).

Q2.5
What if I need to change my Hearing date?

A2.5

Once you receive your hearing date, you have two weeks to call your Client Service Officer and explain any difficulties with the date. We will try to reschedule.

If it is more than two weeks after you received your hearing date, we may not agree to change the date or time of the hearing. If you do not go to the hearing, the Review Tribunal may decide to go ahead without you. Call your Client Service Officer to discuss your situation.

Q2.6
I have new information. What should I do?

A2.6

If you have more information that you want the Tribunal to consider at your hearing, mail or fax a copy to our office at least 30 days before the hearing.

If the new information is gathered within 30 days of the hearing, bring five copies of the new information to your hearing. The copies are for you, each Tribunal Member and the representative from Social Development Canada.

Q2.7
I just found a Representative, but my hearing is next week. What should I do?

A2.7

Let us know right away by calling your Client Service Officer. Send us your Authorization to Disclose Form. You also should be sure to give your new Representative all the information we have sent you, as well as any new information you have given to us, so that person can be well prepared for the hearing.

Q2.8
What do I have to bring to the hearing?

A2.8

You or your Representative should bring the Hearing File that we sent you. If you want the Tribunal members to look at any other papers that you did not get a chance to send to us ahead of time, bring four copies of each paper and a copy for yourself.

Q2.9
What if I need an interpreter or assistant?

A2.9

If you are nervous or need physical assistance at your hearing, you may bring someone with you to help, such as a friend or family member.

If you need help to represent yourself and present your case at the hearing, you may have a Representative. For more information about using a Representative, see Decide whether you want a Representative.

Hearings are held in English or French. If you are not comfortable in either of these languages, let your OCRT Client Service Officer know and the OCRT will arrange and pay to have a professional interpreter at your hearing to translate or provide other services (such as signing) if required.

Friends or family members are not permitted to interpret at a Review Tribunal hearing.

 
 
2006-01-18