Canada Pension Plan / Old Age Security Review Tribunals - Annual Report 1999-2000

Table of Contents

(Tables and charts are indicated in italics)

Letter to the Minister
Mission Statement
Office of the Commissioner

SECTION I:

Major Achievements

1. Hearings Record Set
2. Better Communications with Appellants
3. Improving Decision Resources for Panel Members
4. Demonstrating and Codifying Independence

SECTION II:

Mandate and Operations

1. Who We Are
   • The Commissioner and Deputy Commissioner
   • Panel Members
   • Panel Members by Category and Province
   • Employment Equity in Panel Membership
   • Panel Members by Category and Sex
   • The OCRT Staff
      
2. What We Do
   • Photo of Tribunal Hearing
      
3. Fairness and Impartiality
   • Code of Conduct for Panel Members
      
4. The Hearings
   • Reasons For Appeals
   • Appeals by Benefit Type
   • Workload and Results of Appeals
   • Appeals to Tribunals 1992/ 93 1999/ 00
   • Appeals to Tribunals 1997/ 98 1999/ 00
   • Appeals Received and Hearings Held by Month
   • Hearings by Outcome 1997/ 98 1999/ 00
      
5. Appeals of OCRT Decisions
   • Appeals of OCRT Decisions to the PAB
   • OCRT Decisions Appealed to PAB by Minister
      
6. Resources
   • Expenditures, Year End, March 31, 2000
   • Organization Chart

SECTION III:

Progress Reports by Operating Units

• Legal Services
• Operations
• Professional Development and Information Services
• Management Services
• Appointments and Members Secretariat

SECTION IV:

Major Issues and the Way Ahead

• Emerging Policy Questions