Marine Safety Quality Manual - National Policy Directives

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Transport Canada > Marine Safety Home Page > National Policy Directives > Marine Safety Quality Manual - National Policy Directives

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1 Quality Management System

1.1 General Requirements ^

Marine Safety shall establish, document, implement, maintain and continually improve a quality management system in accordance with the requirements of the ISO 9001:2000 International Standard. Marine Safety shall manage its processes in accordance with the requirements of this International Standard.

1.2 Documentation Requirements ^

Marine Safety shall develop and maintain documentation for its quality management system which is appropriate for the organization, its processes and personnel.

1.2.1 Quality Manual ^

Marine Safety shall establish and maintain a Quality Manual which meets the requirements of the ISO 9001:2000 standard and which provides information on the operation of the quality management system.

The Quality Manual contains the quality management system policies and represents the first tier of quality management system documentation. The second tier of documentation comprises the quality management system procedures for each program. Where required to provide more detail on how activities are carried out, a third tier of documentation comprising work instructions shall be prepared.
1.2.2 Control of Documents ^

Marine Safety shall control documents required for the quality management system and shall establish a documented procedure to control documents. This includes a procedure to approve documents for adequacy prior to use; to review, update as necessary and reapprove documents; to identify the current version status of documents; to ensure that relevant versions of applicable documents are available at points of use; to ensure that documents remain legible and readily identifiable; and to identify and prevent from unintended use any obsolete documents. A procedure shall identify documents of external origin and control their distribution e.g. documents from ship owners and other government departments.

Marine Safety is subject to the requirements of the Access to Information Act and the Privacy Act when responding to requests for documents and records.
1.2.3 Control of Records ^

Marine Safety shall establish a documented procedure for the identification, storage, retrieval, protection, retention time and disposition of records providing evidence of service conformity and of the effective operation of the quality management system. Records shall be controlled primarily electronically and include decisions of the Board of Steamship Inspection, stakeholder records and information in various databases.