Publications and Reports
Access a wealth of information of interest to all Canadians. We've arranged the following items into categories that make it easy to find what you're looking for:
Publications
Reports
Fact Sheets
Service Canada Library
Publications
Publications Related to Popular Services
- Canada Pension Plan (CPP)
- Employment Insurance (EI)
- Old Age Security (OAS)
- Social Insurance Number (SIN)
Regional
Ontario
Manitoba
Reports
- Main estimates (2006): The Main Estimates report provides a detailed listing of the resources required by Human Resources and Social Development and Service Canada for the upcoming fiscal year in order to deliver the programs for which we are responsible. This document identifies the spending authorities and the amounts to be included in subsequent Appropriation Bills that Parliament will be asked to approve to enable the government to proceed with its spending plans.
- The Report on Plans and Priorities (2006): The Report on Plans and Priorities (RPPs) is an expenditure plan for Human Resources and Social Development Canada and Service Canada. This report provides details on our organization's main priorities over the next three years by strategic outcome(s), program activity(ies) and expected results, including links to related resource requirements.
- Departmental Performance Report (2005): The 2005 Departmental Performance Report (DPR) examines the performance of Human Resources and Skills Development Canada in its first complete year of operation. It reports on the department's achievements related to commitments set out in the 2004-2005 Report on Plans and Priorities
Other
Canada has once again been recognized as a world leader in government service delivery in a 2006 annual report by Accenture, a global consulting firm that helps governments and businesses improve their performance. Read the report, Leadership in Customer Service: Building the Trust.