Help – Publications and forms search

Tips on how to improve your publications and forms search results:

• Choosing your search words
• Use the correct spelling
• Use terms commonly used by CBSA
• Use synonyms
• Common words
• If results are not what you expected
• Forms available only in paper format

This tool lets you search for a publication or form by entering a few keywords from its title or by entering its number. Publications and forms include guides, technical bulletins, and rulings.

To find a publication or form, you can enter all or part of its title or its number.

Example

To find Form E311, Customs Declaration Card, you can enter:

• all of its name: Customs Declaration Card
• part of its name: declaration
• its number: E311

Choosing your search words

Be as specific as possible when entering your search terms. For example, "marine carriers" will bring more relevant results than "carriers." The search engine will add the word "and" and go search for documents that contain both "marine" and "carriers."

Care must be used when using the word "and." In many cases the word "and" is part of a title or subject. For example, "Free and Secure Trade." You can tell the search engine to search for the phrase by clicking on the "this phrase" radio button. This tells the search engine to search for documents that contain the phrase "Free and Secure Trade." You can also enclose your search words with double quotation marks, for example, "Free and Secure Trade" instead of Free and Secure Trade. Alternatively, you can type in your search term as "Free+Secure+Trade." The search engine treats the plus (+) symbol as an AND.

Use the correct spelling

If you get no results, check the spelling of your search word. For the publications and forms search to work, the word must be spelled correctly.

Use terms commonly used by the CBSA

You will get more relevant search results when you use the search words "automobile" or "motor vehicle" than you will if you use the word "car."

Use synonyms

Try using synonyms to improve your search results. For example, you will get different results for the search words "freight," "cargo," or "shipment."

Common words

Common words such as "the," "a," and "an" are found on all of our pages. To improve your search results, remove the common word and resubmit your search.

If results are not what you expected

If your search brings back results which may not be relevant to your search, go to our Publications and forms page where you can navigate by audience or by subject.

You can also click on the appropriate link below for frequently requested CBSA publications and forms.

• Frequently requested publications – Travellers
• Frequently requested forms – Travellers

• Frequently requested publications – Importers and exporters
• Frequently requested forms – Importers and exporters

Forms available only in paper format

Some forms, such as remittance vouchers, cannot be downloaded from our Web site because of technology used in these forms. For a complete list, see our Forms available only in paper format Web page.