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Implementation
Q3. What are the main challenges in implementing a safety management system, and how long will it
take to implement?
While the procedural and organizational changes involved in introducing a SMS are relatively straightforward,
full implementation will vary on the size of the organization. For example, it may take several years for a large
organization to fully implement a SMS. However, implementing the system and procedures merely lays the foundation.
The main challenge lies in bringing about the necessary changes in company culture. This could take several years,
and in a sense may never be complete, since preserving the company culture is an ongoing task that forms an
essential element of a SMS.
The difficulties encountered in accomplishing the necessary cultural change will vary greatly from one
organization to another. Some organizations already have a healthy culture well established, while others will
have a long way to go. As a general rule, once the basic SMS organization and procedures are in place, there
should be indications of positive safety improvement within the next full audit cycle.
Additionally, as an enterprise-wide system, provisions must be made for the SMS processes to be subjected to
internal, but independent, audits. Large organizations may find it worthwhile to devote a small unit to this
task. For most organizations however, the workload involved will most likely not be sufficient to justify
full-time employees for this purpose. Instead, they may find it more practical to assign the oversight as a
part-time function, or to outsource this activity.
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