Commercial and Business Aviation Advisory Circulars

Manual Cross-Referencing List

PURPOSE

The purpose of this Air Carrier Advisory Circular (ACAC) is to provide air operators regulated under Canadian Aviation Regulation (CAR) 705, Airline Operations, with a Manual Cross-referencing List to assist them in establishing a complete, consistent and cross-referenced Operations Manual, Standard Operating Procedures and Flight Attendant Manual.

BACKGROUND

In Moshansky Commission Recommendation (MCR) 77, Justice Virgil P. Moshansky, Commission of Inquiry into the Air Ontario Crash at Dryden, Ontario recommended that "Transport Canada, during the process of approval of air carrier manuals, ensure that the provisions of the proposed manuals are consistent and specifically, that they coordinate the duties of the cabin crew and those of the flight crew concerning hot-refuelling procedures, with appropriate cross-referencing between manuals".

The Commission of Inquiry into the Air Ontario Crash at Dryden examined Transport Canada’s internal review, acceptance, and approval procedures to determine whether they required air operator manuals to be cross-referenced for consistency and whether the duties of flight and cabin crews had to be properly coordinated. Internal manuals were also reviewed for the same purpose.

A Task Group was assigned the responsibility of MCR 77. The Task Group agreed that Transport Canada’s internal measures were insufficient. The Task Group agreed that, in order for Inspectors to properly carry out their duties with regard to the verification of air operator manuals, guidelines were needed on which subject areas should be verified for consistency and which cross-referenced.

REGULATORY REQUIREMENTS

The Canadian Aviation Regulations (CARs) contain several regulatory requirements pertaining to air operator manuals, in particular Paragraph (2)(a) of CAR 705.135 which states "A company operations manual shall be such that all parts of the manual are consistent and compatible in form and content".

Other regulatory requirements include:

• CAR 705.135, subsection (1).
• CAR 705.134, subsections (1), (2), (3) and (4).
• CAR 705.139, subsections (1), (2) and (3).
• CAR 705. 17, subsections (1) and (2).
• CAR 705.104, paragraphs (2) (a) and (b).
• CAR 705.138, subsections (1), (2) and (4).
• Commercial Air Services Standard (CASS) 725.104, paragraph (2) (d).
• CASS 725.07, paragraphs (2)(a)(i) and (2)(a)(ii), (2)(d)(i), and (2)(d)(ii).
• CASS 725.135
• CASS 725.138.

The content requirements of the flight attendant manual, as referenced in CAR 705.139, are contained in the Flight Attendant Manual Standard, Document No. TP 12295.

AIR OPERATOR PROCEDURES

Air operators are advised that use of the Manual Cross-referencing List will assist them in establishing a complete, consistent and cross-referenced Operations Manual, Standard Operating Procedures and Flight Attendant Manual.

In accordance with regulatory requirements, manuals must be cross-referenced when they are established and during any subsequent amendment process. This will contribute to good communication among crew members and help to ensure coordinated and consistent safety and emergency procedures for flight and cabin crews.

CONCLUSION

This ACAC is intended to provide air operators with a Manual Cross-referencing List to assist them in establishing a complete, consistent and cross-referenced Operations Manual, Standard Operating Procedures and Flight Attendant Manual.

A.J. LaFlamme
Director
Commercial and Business Aviation