Need Help Resolving a Problem?

The CRA aims to provide clients with the best possible service. We believe in fairness as it applies to all aspects of our work: from responding to questions regarding charities, to processing applications and information returns, to auditing registered charities. For more information about our commitment to service, please see Service Standards.

If you are having problems with a particular aspect of our service, we would like to help.

Click on one of the options listed to the left for more information.