RPD Client Surveys

RPP Service Delivery Standards Survey Results

The following are the results of the RPP Service Delivery Standards Surveys completed by industry participants at the annual RPP Consultation Sessions. The surveys measured the satisfaction level of our clients. They helped us determine if our standards are reasonable, and if we should offer additional services via the Internet.

• 2005 RPP Service Delivery Standards Survey
  
  
• 2004 RPP Service Delivery Standards Survey
  
  
• 2003 RPP Service Delivery Standards Survey
  
  
• 2002 - No survey conducted
  
  
• 2001 RPP Service Delivery Standards Survey
  
  
• 2000 RPP Service Delivery Standards Survey