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Central Okanagan TDM Program: Partnering for Sustainable Transportation
Summary
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Table of Contents |
Organization
City of Kelowna, Regional District of the Central Okanagan, Westbank
First NationsStatus
Started 1999, ongoing
Overview
The Central Okanagan is one of B.C.’s fastest growing areas. With an
excellent quality of life and a booming high tech industry the region’s
current population of 150,000 is expected to grow by another 80,000 by
2020.
To maintain livability and community mobility, the City of Kelowna
forged a unique partnership with the Regional District and was later
joined by Westbank First Nations to develop and implement a region-wide
Transportation Demand Management (TDM) program. Administered by the
City’s Transportation Department, the TDM program is widely regarded as
the most developed program outside of Greater Vancouver.
With a goal of reducing peak period automobile traffic in the region
by 12% by 2013 relative to trend growth in traffic volumes, the City of
Kelowna has implemented a number of TDM programs and policies since it
was initiated in 1999.
Together the programs have helped the region reduce single occupant
vehicle use in favour of increased transit ridership, increased cycling
and pedestrian movement, carpooling, trip combining, and off-peak
travel.
The TDM group has a regional operating budget of $235,000. This
supports 2.5 staff, and numerous programs.
Contact
Jerry Dombowsky, Transportation Demand Supervisor
City of Kelowna
Telephone: 250-469-8735
Email:
jdombows@city.kelowna.bc.ca
Resources
- City of Kelowna (www.city.kelowna.bc.ca)
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Community
Context
Policy Context
Rationale
and Objectives
Actions
Results
Participants
Resources
Timeline
Lessons
Learned
Next Steps
Feedback on this case
study
Suggest new
topics
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Located in the heart of B.C.’s wine country about 400 kilometers
east of Vancouver, the Central Okanagan region is one of the province’s fastest
growing regions, a major regional service centre and a year-round tourist
destination. More recently, the area has become know locally as the “Silicon
Vineyard,” as the region’s high quality of life and proximity to major markets
has attracted over 200 high-tech firms over the past few years.
Currently, the Central Okanagan is home to 158,500 residents. The population of
the regions is expected to grow by an additional 80,000 by the year 2020 with a
mix of job seekers and retirees fueling the majority of the growth. Kelowna is
the largest city in the region with a current population of 103,400.
Beginning in
1995, TDM has been given formal consideration in both municipal Official
Community Plans (OCPs) and regional planning documents in the Central
Okanagan. Some of the key municipal and regional policy documents which
incorporate and support TDM include:
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Okanagan
Valley Transportation Plan (1995). A long-range strategic transportation
planning project initiated by the B.C. Transportation Financing Authority
and the Provincial Ministry of Transportation and Highways that addressed
system-wide needs to the year 2020. It recommended a more balanced strategy
of not only supplying transportation infrastructure but also managing demand
through TDM programs.
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City of
Kelowna Transportation Plan (1995). The plans stresses adherence to land use
policies that support transit, cycling and walking and the need to develop
of other modes of travel through TDM.
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Central
Okanagan Regional Growth Strategy (2000). The strategy is a provincially
mandated document that sets the long range planning direction and provides a
basis for decisions regarding implementation of provincial programs in the
area. Maintaining community mobility through TDM is a significant feature of
the plan.
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Kelowna 2020
- Official Community Plan (2004). The OCP includes a TDM section that calls
for a number of initiatives, including a TDM education and marketing
program, a municipal trip reduction program and other employer-based trip
reduction programs. Pedestrian, bicycling and transit initiatives are also
highlighted.
[Back
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The Regional District of the Central
Okanagan is home to over 91,000 registered vehicles. With each household
traveling over 30,000 kilometers per year per car, the region has the unique
distinction of being the most automobile dependent in B.C. Currently, 68% of
Kelowna City Centre residents and 85% of suburban residents drive to work in
single-occupant vehicles.
This auto dependence has strained
the local transportation network – much of which can not be easily expanded due
to the region’s lakes, mountains, narrow valleys and protected agricultural
land. It has also led to increased road congestion, growing air pollution and
has eroded the region’s enviable quality of life.
With estimates of an additional
200,000 auto trips per day in Kelowna alone by 2020, the region’s governments
agreed that action would have to be taken to maintain the area’s livability over
the long term and to reduce the number of single occupant vehicles in the
region.
The overall goal of the Central
Okanagan Transportation Demand Management (TDM) program is to reduce
single-occupant automobile usage. In particular, the program seeks to:
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Reduce peak period automobile
traffic in the region by 12% by the year 2013 relative to trend growth in
traffic volumes
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Increase cycling to 10% of
commuter trips
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Expand and improve local transit
so that it accounts for 4% of peak trips by 2013
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Support legislative or policy
changes that encourage a reduction in single-occupant vehicle travel (e.g.,
distance-based insurance policies, mandatory trip reduction targets,
beneficial tax treatment of employer bus passes, etc.)
![Image - New roads alone will not solve the region’s transportation challenges](/web/20060212052617im_/http://www.tc.gc.ca/programs/environment/utsp/images/centralokanagan2.jpg)
In 1998, the Regional District, the City of Kelowna and the
Province developed a business plan for a regional TDM program. Key elements of
the plan included a regional structure for the program, measurable goals for
reducing single occupant vehicle use and a range of tools to accomplish those
goals.
The business plan was followed up in 1999 by the signing of a
partnership agreement between the Regional District and City of Kelowna to
implement the TDM program. In the agreement, the Regional District takes on
Regional TDM as a new function and contracts the City of Kelowna to provide the
service. In 2000, Westbank First Nations, located within the geographical
boundaries of the Regional District, joined the TDM program as a participating
partner.
Regional TDM programs and policy initiatives are now coordinated
by a TDM Working Group in the City’s Transportation Division. The Working
Group’s mandate is to reduce the need to build new roads by reducing vehicle
trips and road space demand through programs and policies that influence travel
choices and the amount and timing of travel.
Since 1999, the TDM division has been instrumental in realizing a number of new
programs, plans and initiatives. Some of the highlights include:
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Bicycle Network Master Plan and Sidewalk Master Plan.
Both plans were developed for the City of Kelowna to inventory existing
supply, identify future projects and establish a quantitative method for
prioritizing these projects. Currently, the City of Kelowna boasts over 220
kilometres of bike lanes—one of the highest ratios per population in the
country.
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Transit improvements. The City of Kelowna, the
Regional District and BC Transit have completed numerous transit
improvements, including the construction of a new transit station to act as
the hub for the regional transit system. In addition to the transit station,
three double-decker buses were added in the fall of 2002 to handle existing
overload routes. Recently, a new community bus service has been launched in
east Kelowna area. The smaller bus (Polar) has a regular route, but also has
the flexibility to pick up or drop off passengers outside that fixed route
as demand warrants. The community bus adds flexibility to the existing
service is being used to test of this mode of operation for expansion to
other areas.
Finally, three new hybrid electric/diesel buses (40 foot Low
Flyers) will be added to the fleet in 2005 as part of a town centre express
service and will help test of the fuel efficient, low emission technology.
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Parking management. The TDM group works carefully to
ensure that parking supply and pricing policies are compatible with regional
TDM goals and objectives, particularly in the City of Kelowna. In the city,
a parking policy has been adopted that sets the minimum monthly parking
charge in City owned lots and facilities at 10% above the monthly cost for a
transit pass to give a financial incentive to commuting via transit.
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Cycling improvements. The Kelowna Regional Transit
system was the first in B.C. to have its entire fleet equipped with bicycle
racks. The City of Kelowna also cost shares a bicycle rack program that
allows businesses and community organizations to provide quality, secure
bicycle parking for staff, clients, shoppers and visitors. In 2002 the City
of Kelowna installed bike lockers in town centres, which are rented monthly
to commuter cyclists. City development standards also now require that new
commercial and multi-family residential developments to incorporate bicycle
parking and storage into their designs.
![Image - A cyclist unloads their bicycle at Kelowna’s main transit terminal](/web/20060212052617im_/http://www.tc.gc.ca/programs/environment/utsp/images/centralokanagan3.jpg)
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Alternative transportation
feasibility studies and programs. In 2001, the City of Kelowna conducted a
feasibility study to develop a commuter cycling/ pedestrian trail next to an
existing operational rail line. The “Rails with Trails” is currently under
development. The City is also exploring developing a commuter rail program
for the rail line, given that the right of way extends from the north end of
the city to the downtown core.
The City of Kelowna has authorized
the City Land Department to commence negotiations with CN for acquisition of the
right of way required for the commuter cycling/pedestrian trail. The commuter
rail option is a long term strategy which is being recognized in the Okanagan
Valley Transportation Plan currently under development.
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Carpooling. At the
beginning of 2004, the TDM division launched a regional carpooling
initiative in partnership with Carpool.ca, Canada’s fastest growing
rideshare program with over 6,000 registrants. The on-line program helps
both drivers and riders find carpool matches.
“Carpool.ca takes about two minutes to use,” says Jerry Dombowsky,
Transportation Demand Supervisor. “The site is free, easy to use, secure,
and contains information on commuting costs, carpool etiquette and a variety
of other resources.”
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Student trip reduction
programs (secondary and post secondary). Working in partnership with a
Vancouver-based environmental organization the City of Kelowna is supporting
an innovative trip reduction program that targets high school-aged students.
The “off ramp” program trains and supports secondary school student leaders
in developing strategies and activities to encourage their peers to travel
to school by walking, cycling, skateboarding, in-line skating, transit or
carpooling.
The region is working closely with the University of BC as they integrate
with Okanagan College to bring a UBC university campus to Kelowna which will
increase post secondary enrolment from the current 3,500 students to over
7,500 in five years. next 5 years. New bike lanes are being constructed this
year and future transit improvements are underway to provide new and
improved transit service for students and faculty, including the potential
of implementing a universal bus pass (U-Pass) program.
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Public awareness programming.
The TDM division supports and coordinates numerous pubic awareness
campaigns throughout the year to educate and gain support for TDM principles
and goals. Events include the national Go Green Week, Clean Air Day and the
Commuter Challenge. Other events include International Walk to School Day,
Environmental Mind Grind, Mayor’s Environmental Expo, Family Environment Day
and a Summer Environment Camp.
Recently, Kelowna has been selected as a One Tonne Challenge community under
the Environment Canada program. Community residents will be challenged to
meet the goal of reducing their personal GHG emissions by one tonne over the
next year. The focus of Kelowna’s public awareness promotions will be on
reducing automobile reliance, the source of over 50% of the GHGs produced in
BC.
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Social marketing strategy
plan. In the fall of 2003, the TDM Division commissioned an in-depth
research project to develop a strategic plan for marketing Transportation
Demand utilizing Social Marketing tools and methods. Recognizing that
changing attitudes and behaviours requires more than awareness raising
efforts, social marketing identifies barriers and opportunities and involves
people in a personal way. The now completed Social Marketing Strategy is
being implemented. The strategy’s main theme "Get active. Be healthy.
Protect the Central Okanagan you love." New promotions have been identified
and past activities will be re-focused as part of the strategy.
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Given the
breadth of programs and initiatives now underway, Kelowna’s Regional TDM
Program is widely regarded as B.C.’s most comprehensive outside of the
Greater Vancouver area. The regional program has achieved a number of
important results. These include:
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The fastest
growing transit ridership in B.C. over the past ten years – now nearing 3
million riders annually
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An increase
in bicycle commuters. Today, one in seven residents is a regular bicycle
commuter (cycle at least a few times per week)
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First
transit system in B.C. to have its entire fleet equipped with bicycle racks
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Winner of
the 2002 and 2003 Commuter Challenge, a national competition which pits
Canadian cities against one another to see which can get the most citizens
to use alternatives to single occupant vehicles during the week long event.
Over 6,500 people participated in the 2003, a figure representing just under
5% of the area population
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Under a
current promotion, the “Cash for Clunkers” vehicle scrappage program (for
older polluting vehicles), over 80% of program participants have chosen a
non-car option (two-year bus pass, bicycle purchase, footwear etc.)
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Between 2000
and 2003, the number of workplace “green transportation” coordinators
increased from 20 to over 70.
School District participation in green transportation educational programs
and promotions like the Go Green Commuter Challenge poster contest has
tripled among area schools since their introduction in 2002. The Mayor’s
Environmental and Transportation Expo recorded over 2,500 elementary student
participants in 2003.
[Back
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Development and implementation of
the region’s TDM initiatives has involved all of the municipalities in the
Central Okanagan region and a number of other programming and funding partners.
Some of the key partners include:
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Regional District of the Central
Okanagan
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City of Kelowna
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Westbank First Nations
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Okanagan University College
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Carpool.ca
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Kelowna Cycling Coalition
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Climate Change Action Fund
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Better Environmentally Sound
Transportation (BEST)
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British Columbia Transportation
Financing Authority
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BC Ministry of Transportation
and Highways
[Back
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An annual operating budget of $235,000 supports 2.5 staff
positions and provides resources or the various programs and promotions
throughout the year.
Non-automobile transportation systems have also been supported by dedicated
annual funding. The City of Kelowna provides $600,000 annually for bike lanes
and $500,000 annually for provision of sidewalks. These contributions are
separate from road development standards which require bike lanes and sidewalks
on all new collector class or arterial roads.
The TDM group has been successful in acquiring numerous provincial and federal
grants and contributions towards projects and programs. This participation is an
integral part of TDM funding and currently averages over $200,000 per year. [Back
to top]
The Central Okanagan Regional TDM Program has evolved over a
number of years. Key events are outlined below.
1995. TDM endorsed by Okanagan Valley Transportation Plan
and City of Kelowna Transportation Plan
1998. City of Kelowna and Regional District of the
Central Okanagan develop regional TDM Business Plan 1999.
TDM Division created in City of Kelowna to manage regional TDM programs
2000. Central Okanagan Regional Growth Strategy identifies TDM as a major
community mobility tool 2004. City of Kelowna update the
transportation component of its OCP to incorporate additional TDM measures and
strategic policy directions [Back
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Some of the
lessons learned in developing and implementing regional TDM policies and
programs include:
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Measure
program results. Measurement of programs is critical in order to effectively
allocate resources. The right criteria need to be measured when delivering
behaviour change programs. For example, the number of people requesting
program information is irrelevant to the program success - the actual number
of people who change their behaviour as a result of the program is what
counts.
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Include
short- and long-term project components. TDM strategies need to include a
combination of short term and long term components. Short term successes are
necessary to maintain momentum, while long term programs are required for
the major behaviour shift challenges.
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Utilize
local media outlets. The media is a tremendous resource, and a great vehicle
for influencing attitudes and behaviours. The media should be utilized as an
advocate and partner.
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Explore and
utilize federal and provincial funding support. Federal and provincial
government funding sources are often available on a project specific basis
(usually not continuing). This can be an effective supplement for your TDM
program.
Build community awareness and support. Community based support and action
groups can provide invaluable assistance delivering TDM programs.
[Back
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The TDM Working Group is continuing in their efforts to improve
transportation choices in the Kelowna region. Major new initiatives will focus
on implementing a U-pass program for the new UBC campus under development in
Kelowna and continued evaluation of current programs, including the hybrid bus
program. [Back
to top]
Images are courtesy the City of Kelowna
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