Table of Contents
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Our Department's Perspective
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Corporate Values
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Section 1 - The basics

-What is a team?
-What does teamwork mean?
-What are the benefits of teams?
-Are teams needed all the time?
-Types of teams
-Characteristics of an effective team
-Summary
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Section 2 - Understanding team dynamics/process

-Stages of team development
-Guidelines for team discussion
-Problem-solving model
-Learning from conflict
-Effective team meetings
-Summary
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Section 3 - Checklists

-Setting up an effective team
-Leading a team meeting
-Sample Agenda
-Adjourning a team
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Section 4 - Tools

-Brainstorming
-Nominal group technique
-Mind map
-Force Field Analysis
-Consensus
-Team performance index
-Summary
(PDF 848Kb)

Section 5 - Resources

-Internet sites
-Books
-Handbooks
-Workshop
-Other
(PDF 848Kb)

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