How to complete your Employment Insurance (EI) paper report
What you should know...
Before you start completing your report
Important notice
How to complete your report
Sample of paper report
Explanations on how to complete side 1 of your report
Explanations on how to complete side 2 of your report
Once your report is completed and mailed
Where to send your report
What you should know...
To receive your EI payments, you must complete and submit reports that usually cover 2 calendar weeks, from Sunday to Saturday. However, if you claim maternity, parental or compassionate care benefits, you don't have to complete reports.
Our standard way of processing and paying benefits is:
• the Reporting Service by Internet and Direct Deposit or
• the Telephone reporting service and Direct Deposit
As you cannot transmit your report on-line or by phone, you must complete and mail a paper report. If you are not receiving your EI payment by direct deposit, here is how you can apply...
Shortly after applying for EI, you will receive by mail your Access code. Your access code and your Social Insurance Number (SIN) are required to obtain specific information on your EI claim.
topBefore you start completing your report
To complete you report you need the following:
- If you worked during the period covered, you must provide dates and the number of hours worked, the name and address of the employer you worked for and your total salary before deductions, including tips and commissions — for each week of the report;
- If you started full time work, you must provide the exact date you started to work full-time;
- If you attended school or training, you must provide the number of hours that you were in training and the amount of any training allowance received;
- If you were unavailable for work, for example, you were out of the country, on holidays or you were not looking for work for any reason or if you were incapable of working for illness or injury, you must provide the exact dates;
- If you received or you will receive other money, you must indicate the types of money received, for example, a pension income.
Important notice
Please follow these practical advices:
- It is important to complete in and return your reports as soon as they are due to ensure prompt payment of benefits. If you do not return your reports within 3 weeks of receipt, your report may not be processed;
- Report any absence from Canada;
- Report all earnings in the week or weeks they are earned to avoid repayment situations;
You must answer all the questions with accuracy. Remember that giving false information is fraud and is punishable by law. If you find that you made a mistake after you have completed your report, it is important to advise us as soon as possible by phone at 1 800 206-7218 from 8:30 am to 4:30 pm or by mail by providing as much detail as possible, or in person at your Service Canada Centre.
topHow to complete your report
The following information will help you complete both sides of your report:
- Use a pen or pencil to complete in your report but do not use a red ink pen or red lead pencil;
- Complete and return your report on the date shown on it to ensure prompt payment of benefits, see side 2 under the signature- the "do not sign before" date. The reporting period is usually 2 weeks and is shown above box A, see Side 2 " 1st week - 2nd week";
- After you complete the report, read the "I declare" statement at the top of Side 2. Sign and date your report and mail it back to us in the return envelope, unless your EI agent asked you to do otherwise;
- If your claim is new you will receive 2 reports. The "do not sign before" dates on Side 2, under the signature, will be different on each report. However, both reports should be sent back at the same time on or after the latest date shown and in the same envelope.
Sample of the paper report
Here is a sample of the paper report. Please follow these instructions:
- When a pointer appears, the written information is clearly displayed.
- When a hand-shaped pointer appears, click to access detailed description related to that question.
Side 1Complete side 1 first. Answer questions 1 to 5 by shading in the appropriate "yes" or "no" block. Question 1a — Did you work during the period of this report; including work for which you will be paid for later, unpaid work or self-employment? If you answer "yes":
Question 1b — If you have stopped working, give reasons below.
Question 2 — Did you start a full time job during the period of this report?
Question 3 — Did you attend a school or training course during the period of this report?
Question 4 — Were you ready, willing and capable of working each day?
Question 5 — Did you or will you receive money other than that already reported in C, D and E on Side 2? If you answer "no": turn to Side 2. If you answer "yes":
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Explanations on how to complete side 2 of your report
Side 2Even if you only have to fill in Side 1, dont' forget to sign and date your report on Side 2 Block A — Total hours and dates worked
Block B — Name and address of employer
Block C — Total earning before deductions
Block D — Training allowance and total hours
Block E — Group Sickness/Maternity Insurance
Block F — Other monies before deductions
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Once your report is completed and mailed
If you still need information regarding your payment, including the deductions made and the date your payment is deposited, call our telephone information service, 24 hours a day, 7 days a week at 1 800 206-7218. See the options available...
Where to send your report
In case you lost your return envelope, here is a list of mailing addresses.
Mailing address for returning reports British Columbia and Yukon Territory
Manitoba, Alberta, Nunavut, Saskatchewan and North West Territories
Ontario
Quebec
New Brunskick, Nova Scotia and Prince Edward Island
Newfoundland
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