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Food > Imports  

Guide to Importing Food Products Commercially

Sections A-G | Appendixes I - IV

APPENDIX I

Federal Legislation 

The following are brief descriptions of legislation that may apply to import activities, listed in alphabetical order. Other legislation may apply. For further information, contact the appropriate federal or provincial authorities.

Agriculture and Agri-Food Administrative Monetary Penalties Act (AMPs)

The Agriculture and Agri-Food Administrative Monetary Penalties Act (AMPs) establishes a system of administrative monetary penalties for the enforcement of the following acts: the Canada Agricultural Products Act, the Feeds Act, the Fertilizers Act, the Health of Animals Act, the Meat Inspection Act, the Plant Protection Act, and the Seeds Act.

Canada Agricultural Products Act and associated Regulations (CAP Act)

The Canada Agricultural Products Act (CAP Act) and associated Regulations are designed to set national standards and grades for agricultural products and to regulate the marketing of agricultural products in import, export, and interprovincial trade.

They provide for the licensing of dealers in agricultural products; the inspection, grading, labelling, and packaging (including standardized sizes) of regulated products; the registration of establishments; standards governing the construction, maintenance and operation of establishments; and mechanisms to settle disputes over transactions between dealers of fresh fruits and vegetables.

The following regulations fall under the CAP Act:

  • Dairy Products Regulations
  • Egg Regulations
  • Fresh Fruit and Vegetable Regulations
  • Honey Regulations
  • Licensing and Arbitration Regulations
  • Maple Products Regulations
  • Processed Egg Regulations
  • Processed Products Regulations
  • Livestock and Poultry Carcass Grading Regulations

Canadian Food Inspection Agency Act (CFIAA)

This Act established the Canadian Food Inspection Agency. Its purpose is to:

  1. Enhance the effectiveness and efficiency of food inspection and related services for food and animal and plant health through consolidation;
  2. Contribute to consumer protection and facilitate a more uniform and consistent approach to safety and quality standards and risk-based inspection systems;
  3. Deliver its services in a cost effective manner;
  4. Promote trade and commerce;
  5. Pursue a greater degree of collaboration and consultation between federal departments and with other orders of government.

The CFIAA sets out the responsibilities, accountability regime, organization, human and financial resources regime, powers and reporting framework of the Agency.

Consumer Packaging and Labelling Act

The Consumer Packaging and Labelling Act is a federal statute which promotes fair competition in the marketplace by discouraging deceptive business practices and encouraging the provision of accurate and meaningful information on the labels of prepackaged food products.

The Regulations prescribe requirements for bilingual labelling, metric net quantity declarations and for the size and location of mandatory labelling information. The Regulations also prescribe standardized sizes for some consumer products including the following foods: glucose syrup and refined sugar syrup, peanut butter, and wine.

The Consumer Packaging and Labelling Regulations also establish the average system as the criterion for determining compliance with net quantity declarations.

Customs Act

The Customs Act provides the legislative authority for Customs inspectors to detain goods that may be in contravention of the Customs Act or any other act or regulation that prohibits, controls or regulates the importation or exportation of goods.

Export and Import Permits Act

The Export and Import Permits Act (EIPA) authorizes the Minister for International Trade to control the importation and exportation of certain products. The Act provides for the establishment of a series of lists including the Import Control List (ICL), the Export Control List (ECL) and the Area Control List (ACL). The Act sets out criteria that govern the inclusion of goods on the ECL and ICL. Through the issuance of import permits and export permits, the government controls the import and export of items included on these lists, and the export of goods to ACL destinations.

The EIPA authorizes the Minister to issue import allocations to Canadian-residents. Once shares of tariff rate quotas are allocated, import permits are issued to holders up to their allocation level so long as the terms and conditions of the associated EIPA authorization(s) are respected. The Minister may issue supplemental import permits to authorize imports in excess of the import access quantity

Under the EIPA, the Minister may amend, suspend, cancel or reinstate any permit, import allocation, certificate or other authorization issued or granted under the Act.

Items under import or export control include:

  • certain textile and clothing items,
  • certain agricultural goods,
  • certain softwood lumber products,
  • certain steel goods, and
  • certain arms, weapons and strategic goods.

Fish Inspection Act

The Fish Inspection Act and Regulations establish composition, quality, labelling and packaging requirements for fish and fish products traded internationally and interprovincially. Regulations also set standards of construction, operation and maintenance for processing establishments.

Fisheries Act

The Fish Health Regulations under the Fisheries Act are designed to prevent the spread of infectious fish diseases, both by inspecting production sources of fish stocks, and by controlling the movements of infected fish stocks. They apply to live and dead cultured fish and eggs (including any fertilized or unfertilized sex products) of cultured and wild fish. These regulations apply to certain types of fish from the family Salmonidae.

Food and Drugs Act

The Food and Drugs Act is a consumer protection statute dealing with food, drugs, cosmetics and medical devices. It establishes minimum health and safety requirements, as well as provisions preventing fraud and deception for all food sold in Canada. "Sell" as defined in the Food and Drugs Act means to offer for sale, expose for sale, and have in possession for sale and distribution, whether or not the distribution is made for consideration. Regulations contain food labelling requirements and standards of identity, composition, strength, potency, purity, quality or other properties for several classes of foods.

Health of Animals Act

The purpose of the Health of Animals Act and Regulations is to prevent the introduction of animal diseases into Canada and to protect the agricultural sectors and the economy.

The Health of Animals Act and Regulations regulate international trade in live animals, animal products and by-products, animal feeds, veterinary biologics and biotechnology products. They provide for the approval and registration of private quarantine premises and establishments involved in the importation of animals, animal products and veterinary biologics. They also set standards of construction, operation and maintenance for these facilities and establishments.

Importation of Intoxicating Liquors Act

The Importation of Intoxicating Liquors Act is a federal statute concerning the transportation and release of intoxicating liquors in respect of their interprovincial and international movements. With few exceptions, this legislation restricts the importation and transportation of beverage alcohol to provincial liquor authorities.

Meat Inspection Act

The Meat Inspection Act and Regulations regulate international and interprovincial trade in meat and meat products. They provide for the registration of establishments involved in the slaughter, processing or packaging of products traded internationally or interprovincially. Regulations also set standards of construction, operation and maintenance for registered establishments.

Plant Protection Act

The Plant Protection Act and Regulations provide the legislative authority to prevent the importation, exportation and spread of pests injurious to plants. The purpose of the Act is to protect plant life and the agricultural and forestry sectors. Plants and plant products, including certain fresh fruits and vegetables, are subject to plant protection import requirements. The requirements vary according to the degree of risk the product poses. Some goods are prohibited entry into Canada; others require an import permit issued by the Canadian Food Inspection Agency and/or a Phytosanitary Certificate issued by exporting country.

Weights and Measures Act

The Weights and Measures Act establishes net quantity requirements for commodities sold on the basis of measure and sets out the criteria for determining commodity compliance to those requirements.

The Weights and Measures Act does not apply to products subject to net quantity requirements set out in other federal legislation, and therefore does not apply to food packaged for direct sale to the consumer. (These foods are covered under the Consumer Packaging and Labelling Act.) The Weights and Measures Act, however, does apply to foods in shipping containers destined for commercial or industrial enterprises or institutions, products sold in bulk, and clerk-served foods at retail.

The Weights and Measures Act establishes design, performance, installation, and use requirements with regard to measuring devices being used in trade.

Wild Animal and Plant Protection and Regulation of International and Interprovincial Trade Act (WAPPRIITA) (Implementing Act for the Convention on International Trade in Endangered Species (CITES))

The Wild Animal and Plant Protection and Regulation of International and Interprovincial Trade Act is the implementing legislation for the Convention on International Trade in Endangered Species in Wild Fauna and Flora (CITES) in Canada. It regulates the international movement of CITES-listed species and their derivatives through a permit system. It allows the prosecution in Canada of importers who violate wildlife conservation legislation in foreign countries, and permits Canada to restrict the importation of wildlife designated as harmful to Canadian ecosystems.


APPENDIX II

Electronic Access to Government Information

Government of Canada 

http://canada.gc.ca/

The Government of Canada Primary Internet Site (Canada Site) is the Internet electronic access point through which Internet users around the world can obtain information about Canada, its government and services. Information includes: a government overview, federal organizations and programs, federal publications and forms, and several directories.

Government Electronic Directory (GEDS) 
http://direct.srv.gc.ca/cgi-bin/direct500/BE

The Government Electronic Directory Services (GEDS) provides an integrated directory listing of all federal public servants.

Government of Canada Internet Addresses Directory
http://www.canada.gc.ca/directories/internet_e.html

This directory provides a list of government organizations and their related Internet addresses.

Government of Canada Publications 
http://publications.gc.ca

Canadian Food Inspection Agency (CFIA) 

http://www.inspection.gc.ca  

The Canadian Food Inspection Agency' s website contains a variety of information about the Agency, its activities, programs, services, and publications, including:

  • import information, novel foods, food safety, food recalls, labelling, including the Guide to Food Labelling and Advertising; and links to other federal departments, provinces and some of its trading partners.

Other Federal Government Departments and Agencies

Agriculture and Agri-Food Canada
http://www.agr.gc.ca/

Canada Business Service Centres
http://www.cbsc.org/

Canada Border Services Agency
http://www.cbsa-asfc.gc.ca/menu-e.html

Canadian Grain Commission
http://www.grainscanada.gc.ca/

Canadian Wheat Board
http://www.cwb.ca/

Environment Canada
http://www.ec.gc.ca/

  • Canadian Wildlife Service
    http://www.cws-scf.ec.gc.ca/
  • For information regarding the administration, compliance and enforcement process for the Wild Animal and Plant Protection and Regulation of International and Interprovincial Trade Act (WAPPRIITA) and Regulations see the following Internet address.
    http://www.cites.ec.gc.ca
  • For information on the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) see:
    http://www.cites.ec.gc.ca

Fisheries and Oceans Canada
http://www.dfo-mpo.gc.ca/index.htm

Health Canada
http://www.hc-sc.gc.ca/

Industry Canada
http://www.ic.gc.ca/

International Trade Canada
http://www.dfait-maeci.gc.ca/

Justice Canada
http://www.canada.justice.gc.ca/

Provincial and Territorial Departments

Newfoundland and Labrador
http://www.gov.nf.ca/

Nova Scotia
http://www.gov.ns.ca/

Prince Edward Island
http://www.gov.pe.ca/

New Brunswick
http://www.gnb.ca/

Quebec
http://www.gouv.qc.ca/Index_en.html

Ontario
http://www.gov.on.ca/

Manitoba
http://www.gov.mb.ca/index.shtml

Saskatchewan
http://www.gov.sk.ca/

Alberta
http://www.gov.ab.ca/index.cfm

British Columbia
http://www.gov.bc.ca/bvprd/bc/home.do

Yukon
http://www.gov.yk.ca/

Northwest Territories
http://www.gov.nt.ca/

Nunavut
http://www.gov.nu.ca/

Federal Legislation

Department of Justice
http://laws.justice.gc.ca/en/index.html  

The Department of Justice has published most federal Acts and Regulations, including those referred to in this Guide, on its website.

Canadian Food inspection Agency
http://www.inspection.gc.ca/english/reg/rege.shtml

The Canadian Food Inspection Agency has published departmental consolidations of the following acts and regulations on our website.

  • Agriculture and Agri-Food Administrative Monetary Penalties Act
  • Canada Agricultural Products Act (CAP Act) and Associated Regulations
    • Dairy Products Regulations
    • Egg Regulations
    • Fresh Fruit and Vegetable Regulations
    • Honey Regulations
    • Licensing and Arbitration Regulations
    • Livestock Carcass Grading Regulations
    • Maple Products Regulations
    • Processed Egg Regulations
    • Processed Products Regulations
  • Canadian Food Inspection Agency Act
  • Fish Inspection Act and Regulations
  • Health of Animals Act and Regulations
  • Meat Inspection Act and Regulations
  • Plant Protection Act and Regulations

Other Internet Sites
Many Federal Departments and Agencies also publish consolidations of the Acts and Regulations they administer. The following acts and regulations may be also found at the addresses below:

Canada Gazette
http://canadagazette.gc.ca/index-e.html  

Since 1841, the Canada Gazette has been the official news bulletin of the Government of Canada. The Canada Gazette is published under authority of the Statutory Instruments Act. It consists of three parts:

Canada Gazette, Part I

Published every Saturday, it contains all formal public notices, official appointments, miscellaneous notices and proposed regulations from the government and private sector, that are required to be published by a federal statute or a regulation.

Canada Gazette, Part II

Published every second Wednesday, it contains regulations as defined in the Statutory Instruments Act, and certain other classes of statutory instruments.

Canada Gazette, Part III

Published as soon as is reasonably practicable after Royal Assent, it contains the most recent Public Acts of Parliament and their enactment proclamations.


APPENDIX III

Telephone Numbers and Contact Information

Telephone listings for the Canadian Food Inspection Agency (including its Import Service Centres, Labelling Information Service Offices, Fish, Seafood and Product Division, and National Import Operations Division) are listed first.

Complete contact information for Canada Business Service Centres follows. The remainder of the Appendix contains phone and general contact information for federal departments and agencies, arranged alphabetically, followed by some provincial and territorial telephone contact points (including liquor control), and some non-government associations.

Government Departments and Agencies

1. Canadian Food Inspection Agency

Import Service Centres (ISC)

The Import Service Centres handle telephone inquiries regarding import requirements for all commodities regulated by the Canadian Food Inspection Agency.

Eastern Import Service Centre

Hours 7 a.m. to 11 p.m.(local time)
Tel. 877-493-0468 (inside Canada or U.S.)
514-493-0468 (all other countries)
Fax 514-493-4103

Central Import Service Centre

Hours 7 a.m. to midnight (local time)
Tel. 1-800-835-4486 (inside Canada or U.S.)
416-661-3039 (all other countries)
Fax 416-661-5767

Western Import Service Centre

Hours 7 a.m. to midnight (local time)
Tel. 1-888-732-6222 inside Canada or U.S.
604-666-9240 (all other countries)
Fax   604-270-9247

Food Safety Inquiries

For enquiries regarding food contamination, food poisoning, food allergies, food recalls, etc., call:

Ontario
Tel. 1-800-701-2737

Quebec
Tel. 1-800-561-3350

For all other Provinces and territories call the Canadian Food Inspection Agency automated line at:  1-800-442-2342

Canadian Food Inspection Agency Food Labelling Information Service

The following Food Labelling Information Service offices will provide labelling information for all foods other than fish. Information regarding the labelling of fish may be obtained from the Fish, Seafood and Product Division of the Canadian Food Inspection Agency (see under Fish, Seafood and Product Division below).

Newfoundland and Labrador
Tel. 709-772-5519
Fax 709-772-5100

Nova Scotia
Tel. 902-426-2110
Fax 902-426-4844

Prince Edward Island
Tel. 902-566-7290
Fax 902-566-7334

New Brunswick
Tel. 506-452-4964
Fax 506-452-3923

Quebec
Trois-Rivières (all label reviews for the
Province of Quebec should  go to this office)
Tel. 819-371-5207
Fax 819-371-5268

Montreal/Anjou
Tel. 514-493-8859
Fax 514-493-1041

Quebec City
Tel. 418-648-7373
Fax 418-648-4792

Manitoba
Tel. 204-983-2220
Fax 204-984-6008

Ontario
Tel. 1-800-667-2657

Downsview (all label reviews for the
Province of Ontario should  go to this office)
Tel. 416-665-5055
Fax 416-665-5069

Saskatchewan
Tel. 306-975-8904
Fax 306-975-4339

Alberta
Calgary
Tel. 403-292-4650
Fax 403-292-5692

Edmonton
Tel. 780-495-3333
Fax 780-495-3359

British Columbia
Burnaby
Tel. 604-666-6513
Fax 604-666-1261

Kelowna
Tel. 250-470-4884
Fax 250-470-4899

Victoria
Tel. 250-363-3455
Fax 250-363-0336

Fish, Seafood and Production Division

For information regarding the labelling of fish products, contact:

Tel. 613-221-7126
Fax 613-228-6654
E-mail: MAndruczyk@inspection.gc.ca

National Import Operations Division

Ottawa
Tel. 613-225-2342 extension 4181
Fax 613-228-6653

Montréal
Téléphone : 514-283-3815 extension 268
Télécopieur :514-283-3143
E-mail : mlabrosse@inspection.gc.ca

2. Canada Business Service Centres

Canada Business Service Centres provide a single access point for information on almost all federal and business related programs, services and regulations.

Newfoundland and Labrador

Canada/Newfoundland and Labrador Business Service Centre
90 O'Leary Avenue
P.O. Box 8687, Stn. A
St. John's, Newfoundland
A1B 3T1

Tel. 709-772-6022
1-800-668-1010 (Atlantic only)
Fax 709-772-6090
Internet: http://www.cbsc.org/nl/
Email : info@cbsc.ic.gc.ca

Nova Scotia

Canada/Nova Scotia Business Service Centre
1575 Brunswick Street
Halifax, Nova Scotia
B3J 2G1

Tel. 902-426-8604
1-800-668-1010 (Atlantic only)
Fax 902-426-6530
TTY 800-797-4188
902-426-4188
Internet http://www.cbsc.org/ns/
Email halifax@cbsc.ic.gc.ca

Prince Edward Island

Canada/Prince Edward Island Business Service Centre
75 Fitzroy Street
P.O. Box 40
Charlottetown, Prince Edward Island
C1A 7K2

Tel. 902-368-0771
1-800-668-1010 (Atlantic only)
Fax 902-566-7377
Internet : http://www.cbsc.org/pe/
Email : pei@cbsc.ic.gc.ca

New Brunswick

Canada/New Brunswick Business Service Centre
570 Queen Street
Fredericton, New Brunswick
E3B 6Z6

Tel. 506-444-6140
1-800-668-1010 (Atlantic only)
Fax 506-444-6172
TTY 506-444-6166
1-800-887-6550 (Atlantic only)
Internet : http://www.cbsc.org/nb/
Email: cbscnb@cbsc.ic.gc.ca

Quebec

Info entrepreneurs
5 Place Ville Marie
Suite 12500, Plaza Level
Montreal, Quebec, H3B 4Y2

Tel. 514-496-INFO (4636)
1-800-322-INFO (4636) (Québec only)
Fax 514-496-5934
Internet : http://infoentrepreneurs.org
Email : infoentrepreneurs@cbsc.ic.gc.ca

Ontario

Canada - Ontario Business Service Centre
Toronto, Ontario

Tel. 1-800-567-2345
Fax 416-954-8597
Internet http://www.cbsc.org/ontario/
Email : ontario@cbsc.ic.gc.ca

Manitoba

Canada/Manitoba Business Service Centre
250 - 240 Graham Avenue
P.O. Box 2609
Winnipeg, Manitoba
R3C 4B3

Tel. 204-984-2272
1-800-665-2019
Fax 204-983-3852
TTY 1-800-457-8466
Internet : http://www.cbsc.org/manitoba/index.html
Email : manitoba@cbsc.ic.gc.ca

Saskatchewan

Canada/Saskatchewan Business Service Centre
345 - 3rd Avenue, South
Saskatoon, Saskatchewan
S7K 2H6

Tel. 306-956-2323
1-800-667-4374
Fax 306-956-2328
TTY 306-975-6308
   1-877-990-2699 (Toll-Free)
Internet : http://www.cbsc.org/sask/
Email : saskatooncsbsc@cbsc.ic.gc.ca

Alberta

The Business Link
Business Service Centre
Suite 100, 10237-104 Street NW
Edmonton, Alberta
T5J 1B1

Tel. 780-422-7722
1-800-272-9675
Fax 780-422-0055
Internet : http://www.cbsc.org/alberta/
Email : buslink@cbsc.ic.gc.ca

British Columbia

Canada/British Columbia Business Service Centre
601 West Cordova Street
Vancouver, British Columbia
V6B lGl

Tel. 604-775-5525
1-800-667-2272 (B.C. region)
Fax 604-775-5520
Internet http://www.smallbusinessbc.ca

Yukon

Canada/Yukon Business Service Centre
201-208 Main Street
Whitehorse, Yukon
Y1A 2A9

Tel. 867-633-6257
1-800-661-0543
Fax 867-667-2001
Internet http://www.cbsc.org/yukon/
Email yukon@cbsc.ic.gc.ca

Northwest Territories

Canada/Northwest Territories Business Service Centre
P.O. Box 1320
8th Floor Scotia Centre
Yellowknife, Northwest Territories
X1A 2L9

Tel. 867-873-7958
1-800-661-0599
Fax 867-873-0101
Internet : http://www.cbsc.org/nwt/
Email : yel@cbsc.ic.gc.ca

Nunavut

Canada-Nunavut Business Service Centre
P.O. Box 1000, Station 1198
Parnaivik Building
Iqaluit, Nunavut
X0A 0H0

Tel. 867-979-6813
Toll-free 1-877-499-5199
Fax 867-979-6823
Toll-free fax  1-877-499-5299
Internet : http://www.cbsc.org/nunavut/
E-mail : cnbsc@gov.nu.ca

3. Canada Border Services Agency

Customs Automated Information System

Canada Border Services Agency provides an automated telephone information service:

Tel.   1-800-461-9999
204-983-3500
506-636-5064

Canada Border Services Agency has many local offices. Their addresses and telephone numbers are listed in the Government of Canada section of the telephone book. Their website also contains lists of addresses and telephone numbers for certain Canada Border Services Agency offices. (See Appendix II.)

At 22 border offices, Canada Border Services Agency offers service 24 hours a day, seven days a week, for the release of commercial shipments.

Information on the Administration of Tariff Rate Quotas on Agricultural Products

Interdepartmental Programs
Admissibility Programs Division
Trade Policy and Interpretations Directorate
Customs Branch
Canada Border Services Agency
Sir Richard Scott Building
10th Floor, 191 Laurier Avenue West
Ottawa, Ontario
K1A 0L5
   
Tel. 613-954-7129
Fax 613-946-1520

Excise Duties and Taxes

For information on alcohol:

Excise Duty Operations
Canada Border Services Agency
20th Floor, Tower A
Place de Ville, 320 Queen Street
Ottawa, Ontario
K1A 0L5

Tel.  613-957-8831
Fax 613-954-2226

Information for Businesses

For information on registration of import/export accounts, GST and payroll deductions, etc., phone:

Tel. 1-800-959-5525

4. Canadian Grain Commission

For information regarding the importation of grains and for End-Use Certificates, contact:

Tel. 1-800-853-6705
204-983-2770
Fax   204-983-2751

5. Canadian Wheat Board

The Canadian Wheat Board
423 Main Street
P.O. Box 816, Station Main
Winnipeg, Manitoba
R3C 2P5

General Enquiries:

Tel. 204-983-0239
1-800ASK-4-CWB
Fax   204-983-3841

6. Environment Canada - Wildlife Import Offices

For information on the CITES Convention and CITES permits, contact:

The Administrator
Convention on International Trade in Endangered Species of Wild Fauna and Flora
Canadian Wildlife Service
Environment Canada
Ottawa, Ontario
K1A 0H3

Tel. 819-997-1840
Fax 819-953-6283

7. Fisheries and Oceans Canada

For information on import permits and addresses of Local Fish Health Officers, please contact:

National Registry of Fish Diseases
Department of Fisheries and Oceans
Ottawa, Ontario
K1A 0E6

Tel. 613-990-0276
Fax 613-954-0807

8. Health Canada

Office of Food Biotechnology

Tel. 613-941-5535

Food Research Division

For information on food colours, call:

Frank E. Lancaster
Food Colour Unit
Health Products and Food Branch
Health Canada
Banting Research Centre
Tunney's Pasture
Ottawa ON  K1A 0L2

Tel. 613-957-0980
Fax 613-941-4775
Email frank_lancaster@hc-sc.gc.ca

Health Products and Food Branch Inspectorate

Operational Centres:

Atlantic     Tel. 902-426-2160

Québec    Tel. 450-646-1353

Ontario and Nunavut
Scarborough 416-973-1600

Manitoba and Saskatchewan
Tel. 204-984-1341

Alberta (District Offices)

Calgary     403-292-5081
Edmonton 780-495-3380

Western and Yukon
Tel.  604-666-3895

Northwest Territories
Tel. 780-495-3380

Natural Health Products Directorate

Tel. 613-952-2558
Email nhpd_general@hc-sc.gc.ca

Therapeutic Products Directorate

Ottawa    Tel. 613-957-0368

9. Industry Canada

Competition Bureau

Tel.   1-800-348-5358
819-997-4282

Measurement Canada

Measurement Canada Program Development Division
Standard Building, # 4
Tunney's Pasture
Holland Avenue
Ottawa, Ontario
K1A OC9

Tel. 613-952-0652

10. Information on the Government of Canada

Information on the Government of Canada provides information and telephone numbers for federal government agencies, departments, government services or programs, between 8:00 a.m. and 8:00 p.m., Monday to Friday, Eastern time.

Tel.  1-800-O-Canada
(1-800-622-6232)
Internet http://canada.gc.ca/

Canadian Government Publishing

Tel. 1-800-635-7943
Internet http://publications.gc.ca

11. International Trade Canada

For further information concerning quota allocation or issuance of import permits for agricultural products subject to Tariff Rate Quotas, please contact:

Trade Controls Policy Division
Export and Import Controls Bureau
International Trade Canada
125 Sussex Drive
4th Floor, Tower C
Ottawa, Ontario
K1A 0G2

Tel. 613-944-0777 (English)  or 996-3711 (French)
Fax: 613-996-0612

International Trade Canada provides an automated telephone information service (Foreign Affairs Info Centre).

Info Centre:  613-944-4000
1-800-267-8376
Fax: 613-996-9709

12. Provincial and Territorial Information

For information on provincial programs and services, please contact the offices listed below.

Newfoundland and Labrador

Tel. 709-729-7097

Nova Scotia

Tel.  1-800-670-4357
902-424-5200

Prince Edward Island

Tel.  902-368-5050
10800-236-5196

New Brunswick

Tel.  1-888-762-8600
506-684-7901

Quebec

1-800-363-1363
Hull 819-772-3232
Montreal: 514-873-2111
Quebec City:  418-643-1344

Ontario

Tel. 1-800-268-8758 - for area code 613
1-800-267-8097 - for all other area codes 
Ottawa: 613-238-3630
Toronto:   416-326-1234

Manitoba

Tel.   1-800-282-8060
204-945-3744

Saskatchewan

Tel. 306-787-5140

Alberta

Tel.  310-0000 - direct dial
780-427-2711

British Columbia

Tel. 1-800-663-7867
Vancouver:  604-660-2421
Victoria: 250-387-6121

Yukon

Toll Free
Tel. 
1-800-661-0408
867-667-5811

Northwest Territories

Tel.  867-873-7817

Nunavut

Toll Free
Tel. 
1-877-334-7266
867-957-5000

13. Ministère de l'Agriculture, des Pêcheries et de l'Alimentation (MAPAQ) - Quebec

Direction générale de l'alimentation
200 Chemin Sainte-Foy, 11e étage
Québec, Québec
G1R 4X6

Tel. 1-800-463-5023
Fax 418-380-2169

14. Ontario Ministry of Agriculture and Food (OMAF)

Food Inspection Branch
5th Floor NW, 1 Stone Road West
Guelph, Ontario, N1G 4Y2

Tel. 519-826-4230
Toll free  1-888-466-2372 (Ontario only)
Fax 519-826-4375

15. Provincial and Territorial Liquor Control

Newfoundland and Labrador

Newfoundland Liquor Corporation
P.O. Box 8750, Station A
Kenmount Road
St. John's, Newfoundland, A1B 3V1

Tel. 709-724-1112
Web Site: http://www.nfliquor.com/

Nova Scotia

Nova Scotia Liquor Corporation
93 Chain Lake Drive
Bayers Lake Business Park
Halifax, Nova Scotia, B3S 1A3

Tel. 902-450-5802
Web Site: http://www.nsliquor.ns.ca/

Prince Edward Island

Prince Edward Island
Liquor Control Commission
P.O. Box 967
Charlottetown, Prince Edward Island
C1A 7M4

Tel. 902-368-5720
Web Site: http://www.peilcc.ca/

New Brunswick

New Brunswick Liquor Corporation
P.O. Box 20787
Fredericton, New Brunswick,
E3B 5B8

Tel. 506-452-6826
Web Site: http://www.nbliquor.com/

Quebec

Société des alcools du Québec
905, Avenue Delorimier

Montreal, Quebec, H2K 3V9

Tel. 514-873-3816
Web Site: http://www.saq.com

Ontario

Liquor Control Board of Ontario
55 Lakeshore Boulevard East
Toronto, Ontario, M5E 1A4

Tel. 416-864-2453
Web Site: http://www.lcbo.com/

Manitoba

Manitoba Liquor Control Commission
P.O. Box 1023
Winnipeg, Manitoba, R3C 2X1

Tel. 204-284-2501
Web Site: http://www.mlcc.mb.ca/

Saskatchewan

Saskatchewan Liquor and Gaming Authority
P.O. Box 5054
Regina, Saskatchewan, S4P 3M3

Tel. 306-787-1738
Web Site: http://www.slga.gov.sk.ca/

Alberta

Alberta Gaming and Liquor Commission
50 Corriveau Avenue
St. Albert, Alberta, T8N 3T5

Tel. 780-447-8600
Web Site: http://www.aglc.gov.ab.ca/

British Columbia

Liquor Distribution Branch
Province of British Columbia
2625 Rupert Street
Vancouver, British Columbia, V5M 3T5

Tel. 604-252-3000
Web Site: http://www.bcliquorstores.com/en

Yukon

Yukon Liquor Corporation Board
9031 Quartz Road
Whitehorse, Yukon, Y1A 4P9

Tel. 867-667-5245
Web Site: http://www.ylc.yk.ca/

Northwest Territories

Northwest Territories Liquor Commission
Suite 201, 31 Capital Drive
Hay River, Northwest Territories, X0E 1G2

Tel. 867-874-2100

Non-Government

16. Canadian Society of Custom Brokers

Suite 320, 55 Murray St.
Ottawa, Ontario
K1N 5M3

Tel. 613-562-3543
Fax 613-562-3548

Internet: http://www.cscb.ca/
E-mail: cscb@cscb.ca

17. Canadian Association of Importers and Exporters Inc.

Suite 1618, Box 60
438 University Avenue
Toronto, Ontario M5G 2K8

Tel: 416-595-5333
Fax: 416-595-8226
Internet: http://www.caie.ca/
E-mail: info@caie.ca

18. GS1 Canada

Toronto Office

885 Don Mills Road, Suite 222
Toronto, Ontario  M3C 1V9

Tel.: 416-510-8039
Toll-free: 1-800-567-7084
Fax: 416-510-1916
Internet: http://www.gs1ca.org/home.asp
E-mail: info@gs1ca.org

Montreal Office

7780 Metropolitain Boulevard East
Anjou, Quebec
H1K 1A1

Tel.: 514-355-8929
Toll-free: 1-800-567-7084 ext. 38
Fax: 514-356-3235
Internet: http://www.gs1ca.org/home.asp
E-mail: montreal@gs1ca.org

Calgary Office

2323 - 32nd Avenue NE, Suite 206
Calgary, Alberta
T2E 6Z3

Tel.: 403-291-2235
Fax: 403-291-2240
Internet: http://www.gs1ca.org/home.asp
E-mail: calgary@gs1ca.org


APPENDIX IV

Product Codes

Universal Product Code (UPC)

The Universal Product Code (UPC) is a 12 digit, all-numeric, machine readable code (bar code) that identifies a consumer package. The UPC is not required by government, but is administered by the GS1 Canada. Although this code is not required by law, virtually all retailers require that the food merchandise they carry be labelled with a UPC The code is used in tracking inventory, pricing, accounting and at the check-out counter. It is also used on invoices, cases, bills of lading, etc.

For more information concerning the UPC, or to obtain an application form, contact GS1 Canada at the following address:

GS1 Canada
885 Don Mills Road
Suite 222
Toronto, Ontario
M3C 1V9

Telephone: 416-510-8039 Internet: http://www.gs1ca.org/home.asp
Toll free: 1-800-567-7084 E-Mail : info@gs1ca.org
Montréal: 514)-355-8929

Harmonized System Codes - HS Codes

The Harmonized System or HS is an international commodity classification system used in international trade. The Canadian Food Inspection Agency uses HS codes in it’s Automated Import System (AIS). The AIS system allows importers to reference import requirements and then create an electronic import shipment request that is sent to Canadian Food Inspection Agency via Canada Border Services Agency. The Canadian Food Inspection Agency is also planning to use HS codes for export and domestic systems in the future.



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