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Image of a computer through a fish-eye lens.
Marketplace takes you inside the world of identity theft with a look at the latest trend in online scamming: 'phishing.' A phishing scam is remarkably easy and inexpensive for scammers to create, but if you're hooked it could cost you a lot – money in your bank account, your credit, even your identity.

CBC MARKETPLACE: SCAMS » IDENTITY THEFT
Sc@mmed: Inside the world of online identity theft
Broadcast: November 6, 2005
Rebroadcast: March 19, 2006

QUOTE

“You don’t realize how easy it is for somebody else to access your personal information, without ever meeting you, without ever laying eyes on you,” says Val Broeckx.

The tiny and picturesque town of Summerland, British Columbia, is not exactly the place where you’d expect to find victims of high-tech crime. But what happened to Val Broeckx could happen to anyone - no matter where they live.

Broeckx carefully keeps track of the books at home. Every month, she meticulously checks her credit card receipts against her charges. Then shreds the receipts so no one can get hold of her personal information.

But last Christmas, Broeckx’s MasterCard bill had a mysterious charge from PayPal, a company that acts as a financial middle-man, helping people buy and sell things on the internet.

Val Broeckx

Val Broeckx is the victim of a type of identity theft.

Broeckx had last used PayPal to buy a computer program to teach herself Spanish. But that was a long time ago and she had no idea where a charge for $1,000 came from.

“I was freaked,” she recalls. “I knew something majorly wrong had happened. I knew I hadn’t used my Pay Pal in over a year.”

Broeckx is the victim of a type of identity theft. It’s called “phishing,” because crooks try to hook you online by sending you bait – e-mails that look like they’re from legitimate companies.

The messages trick you into revealing personal information – like credit card numbers, passwords, and social insurance numbers. With the click of your mouse, the damage is done.

NEXT: What is 'phishing?' Definition and examples »

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SC@MMED: MAIN PAGE WHAT IS 'PHISHING'? DEFINITION AND EXAMPLES HOOK, LINE AND SINKER: STORIES FROM THOSE WHO'VE TAKEN THE BAIT THE FIGHT AGAINST PHISHING: WHO'S DOING WHAT TO CATCH THE CROOKS? PHISHING FAQS: STATS AND FACTS TO BOOST YOUR SURFING SAVVY PHISHING QUIZ: WOULD YOU TAKE THE BAIT?
CREDITS

MORE MARKETPLACE: MARKETPLACE ARCHIVES: SCAMS ORDER TAPES
WATCH THE STORY:

Sc@mmed (Runs 24:27)
Note: Due to copyright issues, background music has been removed from the web version of this story.
[download RealVideo]

EXTERNAL LINKS:

CBC does not endorse and is not responsible for the content of the links posted below. CBC does not necessarily agree with nor has it verified the accuracy of information linked to. Links will open in new window.

General:
Anti-Phishing Working Group
Phishing Scam Reports - MillerSmiles, a UK-based anti-phishing organization, publishes the latest reported phishing scams
Phishing - Wikepedia has an extensive look at phishing, including a history of the types of phishing scams that have surfaced
Phishing Scams - general information about phishing from Spam Links
Know Your Enemy: Phishing - case study from the Honeynet Project on the techniques employed by phishers
The economy of phishing - a survey of the operations of the phishing market

Prevention:
Windowsecurity - how to avoid phishing scams
How Not to Get Hooked by a Phishing Scam - from the U.S. Federal Trade Commission
Detecting and Fighting Phishing Attacks - D. Ross Journal (blog)
Help prevent identity theft from phishing scams - Microsoft
Plugging the "phishing" hole: legislation versus technology - Duke Law & Technology Review

Media:
Computer Security - CBC News Online
Phishing fight may be paying off - CNet (October 14, 2005)
Phishing attack targets one-time passwords
- The Register (October 12, 2005)
A Phish Story - U.S. Banker (February 2005)
Identity theft gets phishy - PC World (March 10, 2004)
Phishing - Computer World (January 19, 2004)

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