What is the status of my Canada Pension Plan Disability Benefits application?
We make eligibility decisions on at least 75 per cent of applications within 120 calendar days (four months). The time begins when we receive a complete application which includes the questionnaire, application and medical report.
Note: If additional information is needed, it may take longer to process your application or your request for reconsideration.
If more than four months have passed and you would like to find out the status of your Disability Benefits application, please call one of our Service Delivery Agents:
For service in English: 1 800 277-9914
For service in French: 1 800 277-9915
TTY: 1 800 255-4786
Please have your Social Insurance Number ready when you call.
