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Public Works and Government Services Canada

Facts and Figures 2006

Wherever government is, Public Works and Government Services Canada (PWGSC) is there too, actively supporting key priorities in collaboration with Government of Canada departments, agencies and Crown corporations.

PWGSC's 13,000 employees are committed to finding innovative ways to deliver services smarter, faster and at a reduced cost, improving how the government does business. We work hard to ensure the highest levels of prudence, transparency and accountability in all that we do.

Procurement

PWGSC is the central purchaser for the Government of Canada, and we are the country’s largest public purchasing organization. To ensure Canadians are getting the best value for their tax dollars, we have embarked on a five-year transformation program to improve how the government buys goods and services.

PWGSC's goal is to achieve $2.5 billion in efficiencies by using better planning, leveraging the government's purchasing power and using electronic tools to make purchasing easier and quicker. In the first year of this initiative, departments and agencies were asked to increase their use of common purchasing tools and processes.

Savings have already been achieved on some of our purchases, such as 25 to 30 percent on office furniture and 20 percent on computers. We have also seen an increase of 35 percent in use on our professional services contracts by client departments, resulting in savings of 10 percent and more over commercial prices.

We use electronic purchasing tools so that departments and agencies can order on-line, and we will soon be piloting a prototype of the Government of Canada Marketplace. This on-line purchasing tool will simplify the purchasing process, reduce the cost of transactions and provide accurate information on spending and commodities.

We've also taken steps to make it easier for Small and Medium Enterprises (SMEs) to do business with us. In 2005, we launched an Office of Small and Medium Enterprises, to help SMEs navigate the government procurement system, and to ensure the procurement system treats them fairly.

We're expanding the Office of Small and Medium Enterprise (OSME), to offer support for smaller firms across Canada and ensure they gain access to government procurement opportunities.

Real Property

PWGSC provides departments and agencies with real property services, such as office accommodation, property management, and architectural and engineering services. We manage $7 billion worth of government real property holdings. We also manage some 2,100 lease contracts with annual rents totaling $800 million annually.

PWGSC provides safe, healthy, and productive working environments to a population of 241,000 federal employees in 106 departments and agencies in 1,872 locations across Canada.

We administer payments-in-lieu-of-taxes totaling $462 million annually to 1,300 local taxing authorities where Government of Canada departments and agencies own property.

We also provide professional and technical services (including innovative technological solutions developed through research) to departments and agencies for the acquisition, development, construction, management, operation, maintenance, repair, and disposal of real property.

As part of our commitment to improve services and reduce costs, PWGSC is modernizing its real estate management activities. Our goal is to find $925 million in savings, over five years, by managing our properties more effectively and improving the application of standards for office space.

In the past year, PWGSC has already made significant progress; for instance, it decreased the average amount of space per employee which saved up to $40 million, and introduced new fit-up standards for offices which reduced costs by $87 per square metre.

Greening Government

PWGSC is also taking a leadership role in greening the operations of the Government of Canada.

We already have a strong record of sustainable development achievement and expertise. For example, last year, the federal government made approximately 160 million direct deposit payments, almost five million more than in the previous fiscal year. In doing so, we saved 43,714 trees, or 2,571 tons of paper. The number of environmentally responsible motor vehicles in the PWGSC departmental fleet has grown to 43% in the last few years, now totaling 115 vehicles and giving us one of the highest percentages of such vehicles in the federal government. These vehicles either use gasoline/electric hybrid technology or they can run on an alternative transportation fuel such as E85 ethanol, propane or natural gas.

The Office of Greening Government Operations has been established to be a government-wide centre of expertise and leadership on sustainable development, providing guidance on green procurement, green property management, recycling and waste management, and remediation of contaminated sites.

Information Technology (IT)

Our work in technology extends to the management of 250 major software applications, five large-scale computer data centres, and three Government of Canada cheque production centres, handling more than 100 million mailings a year.

We provide telecommunications network services to virtually all departments and agencies and our electronic infrastructure for the Secure Channel gives Canadians safe high-speed access to on-line government services.

PWGSC is also leading the government’s IT Shared Services initiative that will yield better, faster and more cost-effective results for clients and taxpayers by taking a government-wide coordinated approach to managing IT services.

Currently, more than 130 departments and other client organizations are connected to our electronic infrastructure, the Secure Channel network, which enables government to provide on-line services with the required security and privacy safeguards, and to integrate internal and external services within the federal government, provinces and municipalities. Over 1,400,000 Secure Channel epass’s have already been issued to Canadian citizens for their on-line access and transactions with the government. More than 33,000 businesses have registered through Secure Channel and have submitted nearly 1,760,000 records of employment. Also, the Receiver General has processed over 600,000 transactions through the Secure Channel.

Receiver General and Compensation

As Canada's largest payroll and pension administrator, we provide public service pay, pension, and insurance services to 300,000 Government of Canada employees and 328,000 pensioners.

PWGSC handles $1.3 trillion in cash flows, and issues 240 million Receiver General payments each year. We make all banking arrangements for collection and disbursement of public money from the Consolidated Revenue Fund and control the movement of funds out of the federal government’s account at the Bank of Canada.

We also:

  • maintain the Government of Canada’s accounts,
  • prepare the government’s monthly statement of financial operations and produce the annual Public Accounts of Canada, and
  • reconcile, account for, and settle all payments issued out of the Consolidated Revenue Fund.

Government Information

PWGSC supports its commitment to providing multi-access channels for government programs and services, by promoting these access channels and by coordinating the Government of Canada's Advertising, Public Opinion Research and Exhibitions programs.

Our Canada Pavillion exhibit has visited every province and welcomed over five million visitors since 2000. We manage the Government of Canada Publications Web site which contains over 100,000 titles.

Industrial Security

We help safeguard sensitive government assets and controlled goods, such as certain weapons and munitions, to protect Canadians and our allies. We process upwards of 80,000 personnel security clearances annually and we have inspected over 5,800 sites where sensitive information is processed or held, and cleared over 2,800 sites to access controlled goods.

Standards

Standards and conformity assessment help to ensure that Canadians receive the best in products and services. The Canadian General Standards Board’s standardization and conformity assessment supports the economic, regulatory, health, safety, procurement and environmental interests of government, private sector and industry.

As an active participant in the National Standards System of Canada, we offer a wide range of standards development services, including development and support to the development of Standards for the International Organization for Standardization (ISO), National Standards of Canada, specifications, and Government of Canada forms for a wide range of users (currently over 1,000 publications available).

We register and/or certify organizations and maintain lists of certified clients in the following Management Systems: Quality (ISO 9001:2000), Environmental (ISO 14001), Occupational Health and Safety (OHSAS 18001) and Food Safety (HACCP Advantage). We also administer certification and qualification programs and maintain approximately 30 lists of pre-qualified products and services, referencing some 300 companies in a number of subject areas.

Moving People and Goods

Cost-efficiency is a fundamental priority of government. As the overseer of the government's central freight, travel management, household goods removal services and transportation advisory services, PWGSC works to deliver the best value for money.

Each year, we save the Government of Canada over $125 million in airfare, accommodation, and car rental costs.

Disposal of Crown Assets

We dispose of moveable, surplus Crown-owned assets, handling approximately $35 million in sales during fiscal year 2004-05.

Seized Property

Each year we manage and dispose of roughly $35 to $45 million worth of property seized in connection with criminal offences. These assets earn annual net proceeds ranging from $10 to $20 million annually.

Translation

PWGSC's Translation Bureau is the linguistic and terminology standardization authority for the federal public service. We deliver nearly $200 million in linguistic services for colleague departments and agencies providing translation, interpretation, terminology and linguistic services in both of Canada's official languages, as well as in over 100 other languages, including many Aboriginal languages.

We produce bilingual glossaries on a variety of subjects and electronic terminology products, such as TERMIUM® — the Government of Canada's linguistic databank which includes over 3.5 million records in official languages and approximately 150,000 Spanish records.

Keeping our commitment to the needs of Canada's small businesses, we provide some 3,000 small and medium-sized linguistic firms with access to government contracts.

Consulting and Other Services

We deliver $100 million in management consulting, accounting, assurance, and audit services to federal departments and agencies across Canada, on an optional fee-for-service basis.

At Your Service Across Canada

Vancouver 604-666-3995
Edmonton 780-497-3500
Toronto 416-512-5500
National Capital 819-956-2310
Montreal 1-800-884-5994
Halifax 902-469-5044
Information on the Government of Canada 1 800 O-Canada
1-800-622-6232
TTY/TDD: 1-800-465-7735
  Canada.gc.ca
Translation Bureau www.translationbureau.gc.ca
 
Maintained by PWGSC Communications