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Welcome Messages
Introduction

Section 1
Corrections and The Criminal Justice System

Role and Mandate of the Correctional Service of Canada; Legislation; Mandate and Mission of Corrections; Corrections and Conditional Release Act (CCRA); Mission; Core Values; Overview of Canadian Criminal Justice System; Overview of Court System; The Criminal Justice Process; Overview of Sentencing; Sentencing; Sentencing Rationales; The role of the National Parole Board (NPB); Correctional and Conditional Release Act (CCRA); Department of Public Safety and Emergency Preparedness; Policy; Federal Offender Population Profile; Women Offenders

Section 2
The Institutional & Community Correctional Environment

Physical Environment: Security; Maximum-security Institutions; Medium-security Institutions; Minimum-security Institutions; Multi-level Institutions; Parole Offices; Community Correctional Centres; Community Based Residential Facilities; Management of Emergencies; Security; Overview of Organization of CSC; Overview of National Headquarters; Community Reintegration Operations; Overview of Institutions; Institutional Organization - Women’s Institutions

Section 3
Volunteers

Volunteers; Why CSC Engages Volunteers; Why volunteers are so valuable to CSC; The Volunteer Coordinator; Volunteer Co-ordinator’s Role; Benefits of Volunteering with CSC; Profile of Volunteer Activities in CSC; Citizens’ Advisory Committees (CAC); National Volunteer Association (NVA)

Section 4
Orientation and Training

Prior to Involvement; What to expect at the Orientation Session; Identification; Position Description; Training and Supervision; CSC Volunteer Management; Why we must Screen all Volunteers; Risk Management - What is it?; Insurance; Privacy Issues; Standards of Conduct and Safety for the Volunteer; Relationships with Staff; Appropriate Relationships with Offenders and Ex-offenders; General Profile of Offenders; Understanding the Offender’s Frustration and Limitations

Section 5
Health issues for offenders and the effect on the community

Infectious Diseases; Treatment and Response to Infectious Diseases by CSC; Substance Abuse; Treatment and Response to Substance Abuse by CSC; Mental Disorders; Treatment and Response to Mental Disorders by CSC

Section 6
Overview of The Management of Offenders

Offender Intake Assessment; The Correctional Plan; Security Re-classifications; Correctional Programs; Community Partners and Institutional Program Links; Volunteers; Citizens’ Advisory Committees (CACs); John Howard Society; The Canadian Association of Elizabeth Fry Societies; St.Leonard’s Society; Salvation Army; LifeLine; Aboriginal Communities; Faith-based Communities; Community Chaplains; Circles of Support and Accountability; Restorative Justice; Gradual and Supervised Release into the community; Temporary Absences; Work Release; Day Parole; Full Parole; Statutory Release; Community Supervision; Breaking a Condition; Overview Summary of Post-sentencing

Conclusion

Section 7
Addendums